- Salary
- C$26+/hr
- Location
- Victoria, British Columbia, CA
- Type
- Full-time
- Seniority
- Lead
- Source
- BetterTeam
Description
Team Lead
Langford, BC
Full-Time
Starting at $26.00
We believe dining is an important part of joyful living. Our dining room is a place where residents gather, connect, and feel at home.
This is a working leadership role, where the successful candidate will actively serve residents while supporting and guiding the server team.
Key Responsibilities:
Langford, BC
Full-Time
Starting at $26.00
We believe dining is an important part of joyful living. Our dining room is a place where residents gather, connect, and feel at home.
This is a working leadership role, where the successful candidate will actively serve residents while supporting and guiding the server team.
Key Responsibilities:
Team Leadership:
- Lead by example in all aspects of dining room service including greeting residents, taking orders, and serving meals.
- Provide on-shift guidance and coaching to servers and new staff.
- Support the Head Chef with server performance reviews.
- Assign and supervise completion of daily service tasks.
- Troubleshoot service issues and escalate concerns when appropriate.
Team Coordination:
- Assist with scheduling for the server team.
- Help coordinate staff time-off requests and absences.
- Support training and mentoring of new team members.
- Maintain smooth communication between the kitchen and dining room teams.
- Monitor service flow, table turnover, and cleanliness standards.
Resident Experience:
- Build positive relationships with residents and respond to requests with professionalism and care.
- Help create a warm and dignified dining atmosphere that reflects the Cherish community.
- Support themed dinners, family events, and special occasions.
Safety & Compliance:
- Ensure all health and food safety protocols are followed.
- Maintain clean and organized service areas.
- Monitor adherence to dress code, safety practices, and professional standards.
Qualifications:
- Criminal Record Check with Vulnerable Sector clearance.
- Bondable.
- 1+ year supervisory experience.
- 2+ years serving experience.
- Experience working with seniors is considered an asset.
Education & Certifications:
- Grade 12 or equivalent combination of education and experience.
- WHMIS certification.
- Food Safe Level 1 (completed within the last two years).
- Serving it Right.
Language:
English Fluency written and oral required.
Skills
Compliance
