- Location
- New York, NY, United States, US
- Workplace
- Onsite
- Type
- Full-time
- Department
- Rooms & Guest Services Operations
- Seniority
- Entry
- Education
- High School
- Industry
- Hospitality
- Category
- Guest Services
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- Oracle Cloud
Overview
As a Substitute Butler at St. Regis, you'll deliver bespoke luxury experiences to guests throughout their entire stay journey from pre-arrival to departure. Your responsibilities include coordinating with Butler Valets, anticipating guest needs, and collaborating with hotel departments to ensure exceptional service delivery. You'll build rapport with guests, handle guest repair requests, and maintain the brand's signature Butler Service standards. This role requires physical mobility to stand, walk, and lift up to 50 pounds, along with professional communication skills and attention to detail. You'll contribute to creating a safe workplace while upholding quality standards and company policies.
Benefits
Languages
About Marriott International
Marriott International is a leading global hospitality company with St. Regis representing the pinnacle of luxury hospitality with over 50 hotels worldwide committed to bespoke service.