- Location
- Warszawa, Województwo mazowieckie, Poland
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Design
- Seniority
- Mid-Senior Level
- Experience
- 1+ years
- Industry
- Logistics
- Category
- Technology
- Role type
- People Manager
- Environment
- Office
- Source
- SmartRecruiters
Overview
The CRM Business Support Manager will lead business-side maintenance of Microsoft Dynamics 365 CRM platform within the Lead-to-Cash programme. Responsibilities include managing a team of 4 specialists, owning operational integrity of the system, coordinating hypercare operations, and serving as primary business contact between stakeholders and technology teams. The role involves configuration maintenance, business process flows management, data quality enforcement, and collaboration with Sales, Customer Service, Technology, and other departments. Initially focused on Poland market with plans to expand across European markets.
Skills
Languages
About InPost Group
InPost Group is Europe's leading out-of-home delivery partner, operating in more than 15 countries with over 25,000 automated parcel machines.