- Location
- Guatemala
- Workplace
- Onsite
- Type
- Full-time
- Department
- Collections
- Seniority
- Mid
- Education
- Bachelor
- Industry
- Financial Services
- Category
- Operations
- Role type
- People Manager
- Environment
- Outdoor
- Source
- Lever
Overview
As a Field Collection Supervisor at Vana, you will lead and optimize field collection management, ensuring compliance with recovery targets, quality management, and territorial coverage. You'll coordinate and develop a team of home-based collectors, guaranteeing efficient execution aligned with operational and regulatory guidelines. Requirements include advanced university studies in Business Administration or related field, field collection experience in financial institutions, knowledge of geolocation tools, CRM systems, and basic legal regulations for collection processes. This role offers competitive salary with performance bonuses, vehicle depreciation, and additional benefits.
Description
Vana es una fintech guatemalteca enfocada en facilitar el acceso a créditos de forma rápida y digital a través de su app, dirigida a población poco bancarizada.
Esta posición lidera y optimiza la gestión de cobranza en campo, asegurando el cumplimiento de metas de recuperación, calidad de gestión y cobertura territorial. Asimismo, coordina y desarrolla al equipo de gestores domiciliares, garantizando una ejecución eficiente y alineada a los lineamientos operativos y regulatorios.
Skills
Benefits
Licenses & Certifications
Languages
About Vana
Vana is a Guatemalan fintech focused on facilitating quick and digital credit access through its app, targeting the underbanked population.
