- Salary
- $19 – $21/hr
- Location
- Bentonville, Arkansas
- Workplace
- Onsite
- Type
- Full-time
- Department
- Utility Billing & Collections
- Seniority
- Mid
- Education
- High School
- Industry
- Public Utilities
- Category
- Finance
- Role type
- Individual Contributor
- Environment
- Office
- Source
- BambooHR
Overview
As a Key Accounts Representative, you'll focus on the City's largest utility customers, managing complex billing arrangements and serving as the primary contact for major accounts. You'll participate in monthly billing preparation for 30,000 accounts, monitor special contracts for wholesale customers, and manage over 400 solar power accounts. The role involves customer service through phone, email, and in-person interactions, account research, payment processing, and handling complex rate calculations. You'll also assist with delinquent accounts and prepare adjustments as needed.
Skills
Billing softwareImaging software
Languages
English
