Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care Advanced MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Advanced MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Education: High school diploma or equivalent

Education Preferred: Graduate from an accredited Medical Assistant program

Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic

New hire must attend MA Clinic Academy training

Must have completed all MA Competencies

Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:
AWV questionnaire and documentation

Thorough Medication Reconciliation
Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)
Blood Pressure Recheck for patients with elevated initial blood pressure reading
Completion of Patient Experience Conversation

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.