- Salary
- $15+/hr
- Location
- Bentonville, AR
- Workplace
- Hybrid
- Type
- Internship
- Department
- Work-Based Learning
- Seniority
- Internship
- Source
- Lever
Description
Naukr.ai — Your AI Data Scientist
We are building a Generative AI Operating System for Data Science that transforms how organizations interact with their data.
Microgcc is an Enterprise AI SaaS company building and deploying the Naukr AI Enterprise AI Data Scientist platform. Our platform develops and deploys autonomous data science and insights reporting agents that replace manual, offshore-heavy data engineering models. We deliver insights faster, better, and cheaper by bypassing legacy data processing bottlenecks.
Naukr.AI is replacing & augmenting Human Data Scientists with Agents.
In this dual-focused internship, you will gain hands-on exposure to the entire technology sales funnel and customer life cycle. You will support lead generation, participate in discovery calls, assist with customer onboarding, and help collect product feedback to ensure high satisfaction rates. This is an ideal position for someone passionate about sales
strategy, relationship-building, and software technology.
Key Responsibilities
Customer Experience:
o Assist with customer onboarding, ensuring new clients set up and adopt the product smoothly.
o Respond to customer inquiries via chat, email, or ticketing systems to deliver quick, effective solutions.
o Gather customer feedback, identify common pain points, and share actionable insights with the product and sales teams.
o Help analyze customer satisfaction metrics (NPS, CSAT) and contribute to customer retention initiatives.
CRM & Data Operations:
o Maintain and update prospect and customer records in our CRM software (e.g., Salesforce or HubSpot).
o Help track key sales and CX performance indicators (KPIs) to optimize overall workflows.
Sales Operation & Lead Generation Support
o Research target industries, accounts, and decision-makers to build targeted outreach lists.
o Support outbound outreach efforts via email, LinkedIn, and warm calls.
o Shadow Account Executives on sales presentations, product demonstrations, and closing calls.
o Assist in preparing customized pitch decks, product proposals, and prospect research briefs.
