Leadership

Chick-fil-A Leadership

Free College while you work! Get your tuition 100% covered at University of the Cumberlands (associates, undergraduate, and graduate programs available)!

At Chick-fil-A Benton Harbor we are committed to "Be a Blessing and Serve Southwest Michigan with Excellence" while seeing our Team Members' Dreams Take Flight, which is why we promise to create an environment that promotes community, growth and impact. We back up our promise with a benefits package that support health, wealth and well-being.

What’s in it for you?

• A fun work environment where you can positively influence others
• Health Benefits
• Competitive Pay based on experience
• 401k Match
• Flexible Hours
• Sundays Off
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional and personal goals
• Free tuition at University of the Cumberlands- Associate, Bachelor, and Master degrees online
• Scholarship Opportunities
• Free meals every shift & Employee Discount
• Growth opportunities for adults, college students, and teens!

In addition to general Chick-fil-A Team Member descriptions below, a Leadership Team Member will also:

• Set the tempo and the standard
• Select the right people for the right place
• Show excellence to others in how you act
• Serve the team so they may serve the guest
• Share what you know and what you see
• Speak truth and solutions when it matters
• Support and defend our values and vision
• Seek to understand the business and our people
• Sympathize with the guest & make it right
• Strive for a better tomorrow and make it so

Front of House Responsibilities and Requirements:

• Greet guests with a smile and friendly attitude
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Take orders for all food with accuracy, speed, and quality
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Heart-of-House/Kitchen Responsibilities and Requirements:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Application Process: If you meet our qualifications, you will receive an email and text from us asking you to sign up for a phone interview. Be sure to sign up quickly, as interview slots tend to fill up fast! We look forward to talking with you soon! By applying to this position you consent to receiving texts from Chick-fil-A Benton Harbor for business purposes only.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurants is locally owned and operated by an independent, franchised Operator who invests in the future of their Team Members and gives back to their communities.