Director, Communications - Peaks Region

Job Description:

The Director of Communications is responsible for planning, developing, and implementing strategic communications that promote Intermountain Health's mission, vision, values, reputation, and brand. This role leads internal and external communications, crisis communications, media relations, social media, branding initiatives, and community relationships, ensuring consistency and quality across all channels. The Director oversees high-priority strategies, works with a broad scope across departments and functions, and covers a broad geographical area. This position collaborates with stakeholders at multiple levels, supports cross-functional teams, and manages high-visibility, high-profile work often in support of senior leaders. The Director also oversees a portfolio requiring significant decision-making authority and provides strategic counsel and communications leadership in direct partnership with the Region VP of MarCom and Region President.

This role serves as a trusted strategic advisor to the Region President and Region Executive Team, serving as the MarCom liaison and as the main point of contact for communication matters for the Region President. This leader coordinates and strategizes with Region Executive Team members including the Region President, Market Presidents and ambulatory care leaders.

The Peaks Region MarCom Director will oversee functions, work and caregivers across the Peaks Region and in partnership with the Enterprise, Canyons and Desert Regions oversee community relationships and internal communications. In addition, the position will closely coordinate and collaborate with other departments (e.g. Government Affairs, Community Health, Operations, Marketing, Branding, Media Relations, Children’s Health, etc.) and community leaders to ensure community involvement, reputation, the handling and involvement with crisis issues, traditional and social media, etc.

The position will report to the VP of MarCom for the Canyons, Desert and Peaks Regions.

Location

• Serve as a strategic advisor to the Region President and Region Executive Team, providing counsel on community relations, public affairs, reputation management, stakeholder engagement, and sensitive issues that may carry significant organizational, political, or community impact.
• Lead and manage a team of communications professionals, providing strategic guidance, feedback, and coaching, while overseeing a comprehensive portfolio of work with significant decision-making authority.
• Develop and direct integrated communications plans that align with and advance Intermountain Health's strategic goals, priorities, and initiatives, ensuring the execution of high-priority strategies and ROI.
• Direct and strategize crisis communications planning at hospitals and clinics, ensuring support for multiple functions and teams within both acute and ambulatory care.
• Provide strategic communications support and guidance to senior leaders, departments, and teams across the organization, fostering collaboration with a broad range of stakeholders at multiple levels.
• Strategically enhances Intermountain Health's reputation and image among key stakeholders, including employees, patients, providers, media, partners, opinion leaders and the public.
• Monitor, measure, and analyze the effectiveness and impact of communications activities and campaigns, using data and analytics to inform strategic decision-making and continuous improvement, covering a broad geographical area.
• Build and maintain strong, strategic relationships with local, regional, and national opinion leaders and media outlets, serving as a primary spokesperson for Intermountain Health, and ensuring communications have a broad scope across departments and functions.
• Strategically write, edit, and approve newsletters, articles, speeches, presentations, and other communications materials, providing direct and strategic support to the Region VP of MarCom and Region President.

Skills

• Confidentiality
• Communications Strategy
• Leadership
• Crisis Communications
• Analytics
• Project Management
• Interpersonal skills
• Communication Platforms
• Media Relations
• Public Relations

Required Qualifications:

• Advanced experience in communications, media relations, journalism, public relations, or related field, with expertise in writing, editing, and creating impactful marketing/communications plans.
• Exceptional verbal and written communication skills, crafting clear, concise, and compelling messages for various audiences and platforms.
• Advanced leadership and management skills, inspiring, motivating, and developing a high-performing team.
• Advanced strategic and creative thinking, developing and implementing innovative communications solutions through collaboration and relationship-building.
• Advanced critical thinking and problem-solving, analyzing complex situations, identifying opportunities, and implementing solutions.
• Experience leading and communicating through crisis situations.
• Project leadership and organizational skills, planning, prioritizing, and executing multiple projects within deadlines and budgets.
• Media relations and public relations skills, leading pitching stories and responding to inquiries.

Preferred Qualifications

• Demonstrated experience advising senior executives on strategic communications, reputation management, crisis response, stakeholder engagement, and high-profile organizational initiatives.
• Experience working with government leaders, public agencies, community organizations, economic development organizations, higher education institutions, chambers of commerce, or other influential external stakeholders.
• Master’s Degree in Communications, Public Relations, English or related field from an accredited university.  Education is verified. 

Additional Information

• This is an exempt, full-time position. Pay offers are determined by prior years of relevant experience within the established pay range. In addition to the annual salary, to show our commitment to you and assist with your transition, we may offer a sign-on and relocation bonus when applicable. With this position, you are eligible to participate in the Annual Pay for Performance (AP4P) Plan. This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Board-approved goals. 

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. 
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. 
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. 
• Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. 

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$68.42 - $105.62

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.