- Salary
- $21+
- Location
- CTSI TX - Lubbock, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.
At CTSI, a New Charter Company, we are seeking an Inside Consulting Support Representative in Lubbock, TX (in other companies this person could hold the title of (Inside Sales Support Representative, Sales Operations Support Specialist, IT Quoting Specialist) to prepare accurate proposals and quotes while supporting vendor pricing, purchasing, renewals, and client-facing documentation.
This is an onsite position based in Lubbock, TX.
In this role, you will partner with consultants, technicians, procurement teammates, and technology vendors to coordinate quote requests, confirm pricing and hardware availability, manage renewals, and prepare materials for client business reviews and proposals. You will use internal programs, including Excel, and team purchasing workflows to keep high-volume requests organized, accurate, and moving forward.
To be successful in this role, you will communicate clearly with clients and internal teams, stay organized across multiple concurrent tasks, and maintain accuracy in a fast-paced environment. You will support procurement and purchasing activities while ensuring quotes, renewal documents, and client materials are prepared reliably and on time.
We understand that great candidates may not meet every requirement listed. If you meet around 70% of the qualifications and are excited about this role, we encourage you to apply.
General job duties include
Prepare accurate, client-ready proposals and quotes in a fast-paced environment, ensuring pricing and product details are complete.
Coordinate with vendors to obtain pricing, confirm hardware availability, and support timely purchasing and quoting decisions.
Manage upcoming renewals, including warranties, by confirming requirements, coordinating pricing, and preparing documentation before expiration.
Prepare organized documentation for client business reviews and proposals, compiling relevant pricing, renewal, and quote information.
Required Experience
Communicate effectively with clients and internal teams to clarify needs, provide updates, and resolve questions.
Stay organized while managing multiple priorities, deadlines, and requests in a fast-paced environment.
Use basic Excel skills to organize and review pricing, quote, and purchasing information.
Collaborate with procurement, purchasing, consultants, and technicians to coordinate quote requests, answer questions, and keep work moving forward.
Preferred Experience
Prior procurement or purchasing experience, including vendor coordination, pricing, product availability, and order support.
Compensation:
The compensation is expected to start at $21/hr ($45,000). Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
Who We are:
At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.
Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
