- Location
- CRI-A Alajuela Coyol, Costa Rica
- Workplace
- Onsite
- Type
- Full-time
- Department
- Administration
- Closing date
- Today
- Source
- Workday
Description
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Specific Requirements1. Language (Mandatory)
* Advanced/Bilingual English: Full fluency to draft communications, converse, and coordinate complex matters with corporate and global stakeholders seamlessly, without the need for supervision or review.
2. Education
* Bachelor’s degree in Business Administration, Administrative Assistance, or a related field is preferred.
3. Experience and Environment
* Baseline Requirement: A minimum of 4 years of proven experience providing direct support at the managerial or executive director level.
* Key Differentiator: Experience in complex corporate, matrixed, or regulated manufacturing environments. Ability to thrive in a high-demand, quality-driven, and fast-paced culture.
4. Technological & Digital Proficiency
* Advanced Office 365: Full proficiency across the entire ecosystem (calendar management in Outlook, SharePoint, Teams) and a preferred understanding of task automation tools (e.g., Power Automate).
* Artificial Intelligence (The Strategic Plus): Interest or experience in leveraging generative AI to optimize daily workflows (summarizing meeting minutes, drafting internal communications, structuring presentations).
5. Execution Mindset (Administrative Lean)
* Proactivity and Learning Agility: Ability to identify administrative bottlenecks and propose standard processes to prevent recurring issues.
* Independent Resolution: High level of judgment to act as the staff's primary filter, knowing precisely which issues to escalate and which to resolve autonomously.
6. Strategic Support in Communication and Culture
* Communication Execution: Ability to orchestrate the logistical tactics behind executive communications, ensuring messages reach all operational levels and shifts in a timely manner.
* Cultural Focus: Act as a facilitator to ensure internal announcements, presentations, and events drive cultural improvement, actively reinforcing company values and fostering positive behaviors.
* Interaction and Leadership: Ability to communicate assertively across all levels—from frontline operators to visiting corporate executives—and the capability to mentor junior assistants by example and through process standardization.
7. High Integrity and Confidentiality
* Exceptional level of discretion.
* Proven ability to handle sensitive and confidential information without compromising the organization.
* Solid judgment to determine what information can or cannot be shared.
8. Excellent Organization and Time Management
* Capable of simultaneously managing: the Site Director’s calendar, staff meetings, corporate executive visits, travel arrangements, internal events, and the tracking of action items and commitments.
9. Excellent Written Communication
10. Exceptional Attention to Detail
* High precision in tasks such as: calendar management, travel bookings, expense reports, purchase requisitions, event planning, and presentation deck preparation.
11. Ability to Manage Multiple Priorities
* Ability to thrive in a dynamic environment where priorities shift constantly.
* Demonstrated flexibility, adaptability, resilience, and the capability to quickly realign priorities while performing well under pressure.
12. Administrative Procurement and Budget Management
Responsibilities may include the following and other duties may be assigned.
- Supervises employees in central office service activities for optimum utilization of services and equipment including receptionists, duplication, records (filing), word processing, messenger service, supplies, mail services, telecommunications, telephone and fax services, secretarial services, cafeteria, and building security.
- Arranges for purchase of office supplies and equipment.
- May also supervise maintenance and alteration of office areas and equipment layout and housekeeping.
SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS
Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes.
Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties . Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements.
Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.
Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product .
Required Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience. May have practical knowledge of project management. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).