Waiter / Waitress

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. 

Amentum is seeking a Waiter / Waitress to support a unique US Navy program on the island of Diego Garcia. The Waiter / Waitress is responsible for providing high-quality service in a full-service restaurant or club environment, ensuring guest satisfaction and compliance with food safety and sanitation protocols. They must deliver exceptional service by maintaining a professional demeanor and handling challenging situations with tact and diplomacy.

Job Responsibilities:

• Take customer orders and deliver food and beverages promptly and accurately.
• Anticipate customer needs, answer questions about menu items, and provide recommendations when needed.
• Address and resolve customer concerns professionally and ensure a positive dining experience.
• Maintain composure and demonstrate tact while handling difficult or unpleasant situations with diplomacy.
• Complete all required training and certifications necessary to perform assigned duties safely, effectively, and in compliance with applicable standards.
• Maintain compliance with all food and beverage service safety standards and operational guidelines.
• Ensure tables and dining areas are clean, organized, and ready for guests.
• Set up tables with appropriate linens, silverware, and glassware as required.
• Assist with end-of-shift duties, including cleaning, organizing, and restocking supplies.
• Work collaboratively with other wait staff, kitchen personnel, and supervisors to create a smooth and efficient workflow.
• Offer support to teammates during busy or challenging shifts to ensure service standards are met.
• Perform other job-related duties as assigned that are consistent with the nature and level of the position.

Required Qualifications:

• 1 year of satisfactory experience as a server in a full-service restaurant or club environment.
• Ability to interact professionally with a diverse set of customers and provide excellent service with tact and diplomacy.
• Strong verbal communication skills to engage with customers and relay orders to kitchen and bar staff effectively.
• Must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.
• Must be able to successfully complete and maintain all required training and certifications, including CPR/AED, First Aid, Food Safety and Sanitation, Alcohol Server Intervention (if applicable), and Customer Service training, with annual recertification as required.
• Ability to work in a fast-paced environment and maintain composure under pressure.
• Strong attention to detail to ensure compliance with food service presentation and cleanliness standards.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport must be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
• Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization. 

Preferred Qualifications:

• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.
• Familiarity with military or government dining policies and standards.
• Additional certifications in customer service or food safety, such as advanced ServSafe Food Protection certification.
• Experience providing high-quality service in formal dining or club environments.

Other Responsibilities:

Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.

Working Environment

This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in office, industrial, warehouse, port, airfield, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements.

Physical Requirements

 Requirements may include prolonged sitting, standing, walking, climbing stairs, lifting up to 25 pounds regularly and 50 pounds occasionally, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location.