Full-Time Shift Lead – Belleville, IL

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time. 

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?! 

Compensation:

$16.50 per hour + $6.00 per hour in average tips

What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!