Retail Advisor Full-Time (Tallaght)

## Who you are:

• You are a strong teammate with a focus on bringing a first class customer service to our customers, with previous experience delivering on this.
• You are open-minded, innovative and daring. You have the passion, drive and skills to help us continue driving growth and excellence across Vodafone.
• As a Retail Advisor, you will be passionate about driving sales and supporting your store and team in achieving a range of critical metrics in both sales and customer experience.
• You will be guided by the Vodafone values, which are being Customer Obsessed and Ambitious & Competitive.
• We need you to embrace these from the start!

## What the job will entail:

• Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis
• Ensure all administration associated with the role is completed correctly and within agreed timeframes
• Ensure you consistently deliver a first class experience to all our customers. Keeping updated on new products and services to be able to advise our customers accordingly
• Take ownership of your customer's queries or needs,dealing with them in a positive manner to ensure that all aspects are resolved and/or seen through to completion.

## The skills that you need:

• We are obsessed with our customers! You must have the ability to take ownership of your customer’s experience and issues to achieve a positive outcome
• Flexibility on working hours due to the opening and closing times of our stores
• You are a strong communicator with the ability to tailor your style depending on the audience
• You are self-motivated, outgoing and energetic
• You enjoy working on your own and as part of your wider team to achieve customer satisfaction and important metrics

## The Vodafone Spirit:

You will achieve success in Vodafone by following the Vodafone spirit behaviours!

• Customer Obsessed - We are passionate about meeting and exceeding our customer expectations every time
• Digital Vodafone - We create and deliver new products, services and ways of working that delight our customers. We use our digital tools to create a unique experience for our customers
• Ambitious & Competitive - We bring energy and passion to our work and always aim to beat the competition
• One Company, Local Roots – We work across Vodafone to achieve the best outcome for our customers,employees and stakeholders while giving back to our community

## Why choose us?

When you join the Vodafone Team,you will have the chance to grow your career while also experiencing some serious benefits!

There are vast opportunities to progress from a Retail Advisor to various opportunities across the business, from assistant manager to head office!

Some of the benefits that you will receive along the way are:

• Competitive Commission Structure – Not only will you receive a competitive salary but you will also get the chance to earn additional commission on top of this!
• Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
• Exclusive Discounts – Receive additional discounts for you,your Family and Friends on Vodafone Products!

And many more…

• We are passionate about our employees! Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies.
• We are proud supporters of the LGBTQ+community and Vodafone is committed to support all of their employees at work.
• We are an equal opportunities employers where our people can be at their best.