Hiring.Camp

Agent

Acquireai

·

Today

Location
Pasig City, Philippines
Type
Full-time
Source
Workday

Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

 

Advance Your Career - Join us today and be part of a team where your work makes an impact!

 

WHY JOIN THE A-TEAM? Come for a career, stay for the fun!

Here’s what’s waiting for you:

  • HMO coverage for you and your family
  • Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)
  • Recognition through our Value Awards — we celebrate your wins
  • Real career growth with internal promotions
  • Meaningful work with talented and supportive teams

Your future matters:

  • 900 internal promotions every year
  • 2,700+ leadership training courses

Extra rewards along the way:

  • 14th Month Pay for employees who complete 5 years with us
  • Generous referral incentives of up to ₱42,000 depending on the role

Enjoy work-life balance:

  • 12 Vacation Leaves*
  • 12 Sick Leaves*
  • 1 Birthday Leave*

 

A SNAPSHOT OF YOUR ROLE

Agent
Location: Ortigas
Reporting to: Team Leader

We’re an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

As an Agent you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.

What you get to do every day as an Agent:

  • Log into telephony platform to receive inbound calls.
  • Promote and sell the client’s services, pricing and products with the expectation to sign the customer up.
  • Support a range of customer classes, such as residential Customers and small and medium enterprise Customers.
  • Speak with Customers and prospective Customers in each Customer Class to provide and explain relevant Marketing Materials.
  • Monitor webchat the same as an inbound sales call. Go through offers, compare bills, rates, answer questions etc.

A BIT ABOUT YOU

  • At least 6 months of Sales Experience

MEASUREMENT OF SUCCESS

  • Account Specific Metrics
  • Client satisfaction metrics
  • Compliance level of company policies

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

  • Curious and Clever: Smart questions spark smart solutions.
  • Entrepreneurial Energy: Think like an owner, solve like a founder.
  • Fast with Intent: We move fast and deliver real results.
  • Laugh and Learn: We don't take ourselves seriously, just our results.

As an Acquire Intelligence employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire Intelligence.

Join the A-Team and experience the A-Life!

Skills

EpicCompliance

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