Information Clerk - Volunteer Services - Roper Hospital

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

20

Work Shift:

Days (United States of America)

HOURS:

Part time, 20 hrs./week. Monday - Friday, with flexibility.

*Experience with Word, Excel, and Outlook highly preferred*

Job Summary: To provide general assistance, patient information and directions to visitors, employees and physicians. Responsible for all activities associated with the Information Desk. Attends Employee Forums and stays current on changes within the RSFH system. Responsible for training new volunteers to Information Desk duties. Assists Volunteer Director as directed with clerical tasks.

Minimum Qualifications:

Education: High School Graduate or GED.

Experience: Customer Service. Basic computer skills.

Licensure/Certification: NA

Primary Source Verification (if applicable): N/A

Knowledge/Skills: Ability to use Patient Information computer program. Must have strong interpersonal and communication skills. Requires the ability to handle multiple tasks with frequent interruptions. Must possess basic knowledge or all relative safety codes. DEHC, HIPAA & JCAHO. Assist Volunteer Coordinator with scheduling issues in their absence and with departmental clerical issues.

Other: Requires a neat, professional and mature individual who projects a positive first image of Roper St. Francis Healthcare.

Contacts: Constant interaction with volunteers of all ages, employees, physicians, community organizations and the general public.

Work Demands/Environment:

Frequent sitting. Intermittent walking, standing, stooping, bending. Ability to push a wheelchair and escort patients when needed. May require lifting or moving items up to 25 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Corrected hearing and vision to normal range. Minimal risk of exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment.

Roper St. Francis Healthcare is an equal opportunity employer. 

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, and short- and long-term disability

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Volunteer Services - Roper Hospital

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].