Responsibilities:

• Delivers implementation of new payment platform initiatives by documenting business requirements, maintaining workback schedules, and coordinating stakeholder readiness.

• Administers day-to-day portal operations by managing approvals, inquiries, and escalations to meet defined service and turnaround expectations.

• Coordinates system upgrades and change requests by prioritizing demand, aligning timelines, and facilitating delivery with internal teams and third-party vendors.

• Validates transaction processing inputs and operational outputs by monitoring exceptions and coordinating troubleshooting to restore stable processing.

• Prepares client-facing materials and operational documentation to enable consistent program execution and stakeholder understanding of platform requirements.

• Produces recurring operational reporting and contributes to business reviews by summarizing volumes, trends, and open items requiring action.

• Completes required adverse event documentation and escalations in accordance with established procedures and timelines.

.

Education:

• Bachelor's degree in business administration, accounting, sales, marketing, computer science, or a related field, or equivalent experience required.

Work Experience:

• 2+ years of experience in billing and invoicing, contract documentation, or a related field required.

Skills and Knowledge:

• Project Management Professional (PMP),

• ITIL Foundation, or equivalent certification preferred.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier de Colombia S.A.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned