Regulatory Program Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role: 

• eBay’s Regulatory Initiative leads the development, design, and execution of end-to-end customer solutions to address the most significant regulatory requirements that impact eBay’s platforms and seller ecosystem. The global team works cross-functionally with partners across the organization, including Product, Legal, Trust, Operations, Marketing, Customer Support, Government Relations, and regional teams, to deliver solutions that balance regulatory requirements, customer experience, and business growth. The impact of this work is significant, helping ensure consumer protection, support responsible platform operations, and enable eBay to scale sustainably in a complex and evolving regulatory environment.

• In this role, you will support regulatory work for cross functional initiatives (such as eBay Live) by program managing regulatory initiatives and enabling regulatory readiness across product development, operations, and market expansion. Working closely with the Head of Regulatory, you will drive the execution, coordination, and analysis required to assess regulatory requirements, support risk assessments, and ensure regulatory topics are tracked, structured, and progressed across teams.

• The role is highly cross-functional and execution-focused, requiring close collaboration with Product, Legal, regional market teams, and the broader Regulatory Initiative to support eBay’s growth in a complex regulatory environment.

What you will accomplish:

• Program manage regulatory workstreams with focus on eBay Live and other cross functional initiatives, supporting identification, tracking, and coordination of regulatory topics relevant the initiatives plans.

• Support regulatory risk assessments and quantification efforts by gathering inputs, maintaining risk logs, organizing SME discussions, and documenting mitigation options to enable decision-making for leadership teams.

• Translate legal requirements into structured program inputs, maintaining documentation (e.g. business requirements, trackers, summaries) and coordinating feedback across Product, Legal, Markets, and other stakeholders.

• Design and deliver E2E solutions for regulatory compliance, including coordinating cross-functional execution of regulatory work, prioritization tracking, orchestrating inputs across teams, and follow-up on agreed actions.

• Partner closely with regional market teams to understand how local growth plans intersect with specific regulatory constraints and support international eBay growth through clear coordination and information flow.

• Provide hands-on execution support to the Regulatory leaders, including ad hoc problem-solving, investigations, escalation coordination, and preparation of materials for governance, leadership updates, and decision forums.

What you will bring:

• Strong program management experience in fast-moving corporate, tech, e-commerce, consulting, or regulated environments, with a track record of owning and delivering complex, cross-functional initiatives end-to-end; experience in fast-growth startups in regulated spaces (e.g., fintech, e-commerce) is a plus.

• Ability to lead strategic transformation programs, translating ambiguous regulatory and business problems into clear strategy, execution plans, and measurable outcomes.

• Analytical and structured problem-solving skills, able to connect regulatory, product, operational, and customer perspectives to design pragmatic, scalable solutions.

• Excellent communication skills, with the ability to explain complex regulatory and technical topics clearly and credibly at all levels of the organization.

• Familiarity with AI tools and an AI-first mindset, with a demonstrated ability to leverage technology to improve insight, execution, and decision-making. 

• Fluent in English, fluency in of German / French /Italian is not required but preferred. The role is based in Berlin, Germany, with possibility to travel 10-20%.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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