- Salary
- $110k – $140k/yr
- Location
- Seattle, WA, WA, US
- Type
- Temporary
- Department
- Customer Service
- Seniority
- Lead
- Education
- Bachelor
- Source
- GovernmentJobs
Description
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
The Adult Services Division (ASD) is seeking a qualified internal candidate for a Special Duty Assignment (SDA) to establish and support a new Provider Supports Team within the Community Investments and Provider Supports (CIPS) section.
The Provider Supports Team will serve as ASD's centralized resource for provider capacity building, technical assistance coordination, language access administration, provider learning and development, and provider readiness initiatives for the division. The team will play a key role in strengthening the Veterans, Seniors, and Human Services Levy (VSHSL) provider network and advancing equitable access to County funding opportunities.
The Provider Supports Team Lead provides strategic leadership for ASD's Provider Supports Team and reports directly to the Chief of Community Investments and Provider Supports.
This position is responsible for developing and implementing provider support strategies that strengthen organizational capacity, improve provider readiness, increase equitable access to County funding opportunities, and enhance long-term sustainability of the regional human services network.
The Lead provides day-to-day leadership and coordinates the work of Provider Supports Specialists while serving as the primary liaison between providers, procurement, contracting, fiscal staff, policy staff, executive leadership, and external partners.
The position oversees existing VSHSL Technical Assistance and Capacity Building (TACB) and Language Access programs while leading development of new provider support initiatives, including the VSHSL Provider Academy Pilot Program.
WHO MAY APPLY: This position is open only to current Adult Services Division (ASD) Career Service employees who meet the minimum qualifications. Interviews for this selection process will take place on or around 8/28/2026.
APPLICATION PROCESS
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
Please Note: This selection process may also be used to create a pool of candidates for current and future career service, term-limited-temporary, and special duty opportunities. The pool will be active for 6 months.
WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment (SDA) position anticipated to end 24 months from the start date, but subject to change dependent on operational need. This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8 am - 5 pm. This position is represented by Protec17.
MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director, or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.
TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue, Seattle, WA 98104.
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
RECRUITER: Greg Mallory, [email protected]
Provider Supports Strategy and Leadership (35%)
- Provide strategic leadership for ASD's Provider Supports Team.
- Develop annual work plans, priorities, performance measures, and implementation strategies.
- Establish and continuously improve provider support processes across ASD.
- Identify opportunities to improve provider readiness, organizational capacity, and equitable access to County resources.
- Prepare executive briefings, recommendations, reports, and presentations.
- Supervise Provider Supports Specialist(s), including coaching, work planning, and performance management.
- Represent Provider Supports within division leadership discussions and cross-functional initiatives.
Provider Academy Strategy and Development (25%)
- Partner with the Chief of Community Investments and Provider Supports to co-design the VSHSL Provider Academy Pilot Program.
- Research national and local best practices related to provider readiness, nonprofit capacity-building, and equitable procurement participation.
- Draft a comprehensive Provider Academy proposal for executive review.
- Develop proposed curriculum, instructional framework, learning objectives, and participant expectations.
- Design recruitment strategies, outreach plans, participant eligibility requirements, and selection criteria.
- Develop implementation recommendations, staffing approaches, and partnership opportunities.
- Create an evaluation framework measuring participant outcomes, organizational readiness, and long-term program effectiveness.
- Recommend future expansion strategies based upon pilot results.
Technical Assistance and Capacity Building (TACB) Program Administration (15%)
- Oversee administration of VSHSL TACB grants and contracted technical assistance services.
- Identify, evaluate, and recommend qualified consultants and organizations capable of providing specialized technical assistance.
- Develop processes for matching providers with appropriate TACB contractors.
- Facilitate introductions and ongoing relationships between providers and contracted technical assistance organizations.
- Monitor contractor performance, provider utilization, and overall effectiveness of TACB investments.
- Identify emerging provider capacity needs and recommend future technical assistance priorities.
Language Access Program Administration (10%)
- Oversee administration of VSHSL Language Access resources supporting funded providers.
- Ensure providers have timely access to interpretation and translation services.
- Coordinate with contracted language access vendors.
- Monitor expenditures, utilization, and service quality.
- Recommend improvements that enhance provider access and administrative efficiency.
Provider Engagement, Workforce Support, and Continuous Improvement (10%)
- Coordinate ASD's Provider Supports responsibilities related to implementation of the SS7 Countywide Nonprofit Workforce Survey strategy.
- Serve as liaison with organizations selected to implement workforce stabilization initiatives.
- Gather provider feedback to identify emerging needs and system improvement opportunities.
- Coordinate provider workshops, learning opportunities, and communities of practice.
- Develop recommendations that improve provider experience and strengthen County-provider partnerships.
Other Duties (5%)
- Perform other duties as assigned.
- Participate in division strategic planning efforts.
- Support special projects assigned by the Chief of Community Investments and Provider Supports.
- Bachelor's degree in Public Administration, Business Administration, Human Services, Organizational Development, Public Policy, or related field, or an equivalent combination of education and experience.
- Five years (or more) of progressively responsible experience in one or more of the following:
- Human services administration
- Provider supports
- Organizational development
- Program management
- Contract administration
- Grantmaking
- Community partnerships
- Two years (or more) leading projects, initiatives, or professional staff.
- Experience facilitating trainings, workshops, or learning communities.
Desired Experience, Qualifications, Knowledge, Skills
- Experience supervising professional staff.
- Experience designing capacity-building initiatives.
- Experience implementing equity-centered community engagement strategies.
- Strong project management skills.
- Excellent written and verbal communication.
- Ability to build trusted relationships across diverse stakeholder groups.
- Experience presenting recommendations to executive leadership.
- Ability to balance strategic planning with day-to-day operational oversight.
Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Application Process
If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.
If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Greg Mallory at [email protected].
King County's Vision, Mission, and ACTIVATE Values unite us.
King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.