OFFICE ASSISTANT III (SR-10) [multiple vacancies]

• There is one (1) vacancy with the Department of Customer Services, Public Communications Division.
• There is one (1) vacancy with the Department of Planning and Permitting, Land Use Permits Division.

What You Will Do

• Independently review, evaluate, and process complex forms, records, and documents to ensure accuracy and compliance with established requirements.
• Research information from paper and electronic records, organize findings, and prepare clear summaries and reports.
• Create, edit, and manage documents using word processing and other office software.
• Provide information to staff and the public by explaining policies, procedures, and requirements clearly and professionally.
• May guide, train, and review the work of clerical staff to support efficient office operations.
• Other duties as assigned for the position.

Enjoy excellent employment benefits, including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the "Benefits" tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/. 

Apply today and explore opportunities for growth, stability, and advancement!

HIRING PROCESS:  Applications must be submitted online in order to be accepted.  This job posting will close on August 4, 2026, 11:59 p.m., Hawaii Standard Time (HST). Interviews will be held on September 1, 2026. A conditional job offer will be made after all interviews have concluded.  Additional interviews for future vacancies may be scheduled by the individual hiring departments as vacancies occur.

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:

• use a valid e-mail account;
• verify your e-mail address is entered correctly on your GovernmentJobs account;
• are subscribed to email notices;
• check your spam folders; and
• add [email protected] and [email protected] to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

At the time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

EDUCATION REQUIREMENT
Substantially equivalent to graduation from high school.  Responsible work experience demonstrating the ability to perform the essential functions of the job may substitute for education.

EXPERIENCE REQUIREMENT
Two (2) years of clerical experience.

Competencies and Skills Needed

• Knowledge of office practices and procedures
• Knowledge of correct English grammar, spelling, and word usage
• Knowledge of filing methods and systems
• Ability to keep records, summarize and analyze materials, and prepare reports
• Ability to operate standard office machines and equipment
• Ability to give and follow oral and written instructions
• Ability to deal with others in an effective and tactful manner

SUBSTITUTION
Business school or college-level credits from an accredited college or university will substitute for experience on a month-for-month basis for the required clerical experience.

Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.

LICENSE REQUIREMENT
Possession of an appropriate valid driver's license (type 3/automobile), as required depending on the specific vacancy.

If you qualify for the position, your name will be eligible for consideration for the current vacancies and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.