EXECUTIVE, L&D SHARED SERVICE (CENTRAL 1)

GENERAL DESCRIPTION

The Training Shared Service Executive – Administer and manage training. This role requires a high level of coordination with HR Business Partners, departments, and external training bodies to streamline processes and maintain accurate training record.

JOB DESCRIPTION

• Serve as the L&D focal point for 2–3 designated stakeholders and managing their training.
• Coordinate registration and attendance for internal training programs, ensuring efficient participant management.
• Ensure L&D receives complete documentation and participant information for all SME-led training initiatives across departments.
• Oversee the annual training calendar, including budget monitoring, training payments, and generating reports.
• Maintain accurate and up-to-date training records for all employees.
• Administer and manage HRD Corp (HRDC) claims and compliance, ensuring timely submissions and fund utilization.
• Ensure timely processing and tracking of all training-related payments and financial documentation.
• Manage registration and sponsorship documentation for professional development programs, including sponsor letter issuance

JOB REQUIREMENT

Education:

• Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or related field.

Knowledge and Experiences:

• Minimum 2–3 years of experience in HR, preferably with a focus on Learning & Development.
• Proficiency in Learning Management Systems (LMS) and Microsoft Office Suite.
• Strong organizational and time management skills with keen attention to detail.
• Knowledge of HR policies and processes.
• Ability to manage multiple stakeholders and work in a fast-paced, matrixed environment.
• Familiarity with HRDC processes and training fund management is a plus.

Skills & Competencies:

Special skills required

• Ability to collaborate with cross-functional teams and communicate effectively.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Training coordination and management
• Possess adequate level of knowledge in training and development
• Understanding of Training Needs Identification

Personal attributes

• Proactive, self-motivated, and eager to learn and develop.
• Detail-oriented, organized, and able to meet deadlines.
• Good communication skills and a willingness to learn.
• Team player with a positive, proactive attitude.
• Eager to grow and explore strategic aspects of HR.