Veterinary Care Assistant (VCA)

Be part of a team delivering exceptional care.

At Medivet Frimley Green, we believe every pet deserves outstanding care and every colleague deserves the opportunity to thrive. We're looking for a compassionate, motivated Veterinary Care Assistant (VCA) to join our friendly practice and play an essential role in supporting our clinical team and creating the best possible experience for our clients and their pets.

Medivet's mission is to deliver exceptional care to pets and the people who love them, supported by a collaborative network, high clinical standards, and a people-first culture.

What does a Veterinary Care Assistant do?

As a VCA, you'll be at the heart of the practice, supporting our vets and nurses in delivering outstanding patient care while ensuring the smooth day-to-day running of the clinic.

Your responsibilities will include:

• Supporting patient care throughout the day

• Assisting with animal handling and restraint

• Maintaining high standards of cleanliness and infection control

• Preparing consulting rooms and clinical areas

• Managing stock and equipment

• Supporting reception and client care when required

• Providing a warm, welcoming experience for clients and their pets

• Working closely with the wider clinical team to ensure every patient receives the best possible care

About You

We're looking for someone who:

• Has a genuine passion for animal welfare

• Enjoys working as part of a close-knit team

• Delivers exceptional customer service

• Is organised, proactive, and keen to learn

• Remains calm and compassionate in a busy clinical environment

• Shares our commitment to putting pets and clients first

Previous experience in a veterinary environment is beneficial but not essential. Attitude, enthusiasm, and a willingness to learn are just as important.

As part of Medivet’s hub‑and‑spoke model, you’ll also spend an 8‑hour shift in our 24‑hour hospital in Wokingham every fourth weekend, alternating between Saturdays and Sundays. You will also participate in the on-call rota for our Wokingham 24-hour Hospital.

Your career means more than a rota and a job title, that’s why we offer:

Health and wellbeing

• Health Cash Plan from day one
• 24/7 counselling and wellbeing support
• Life Assurance 3 x salary

Annual leave

• 5 weeks’ annual leave plus Bank Holidays, rising with length of service
• Extra ‘Day for You’, a paid day off just for you

Additional support

• Cycle to Work
• Season Ticket loans
• Discounts on Medivet products and services

About you

You’re skilled at providing exceptional client care and are passionate about caring for pets.  You’re a team player who wants to make a real difference in a practice that values and supports you.

We welcome applications from candidates able to prioritise, remain calm under pressure and who are flexible and willing to learn.

This role is not suitable for young workers in line with Health and Safety Executive (government) direction due to the expected duties of the role. Therefore, you will be asked to confirm that you are over the age of 18 as part of the application process.

What you’ll be doing

Typically, in this role, you’ll:

• Deliver exceptional care to clients, supporting surgeries and procedures, complying with all regulatory, practice and operational standards
• Deliver patient monitoring and care to pets, including walking, toileting and feeding
• Work collaboratively within a supportive team