Sr. Risk Services Representative

Company Details

 

Continental Western Group (CWG) is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. Since 1886, our mission has been to provide insurance solutions that make a difference.

 

CWG’s culture is one where our team members feel valued, supported, and inspired to make a difference every day. Here, teams contribute to impactful work, have great growth opportunities, and enjoy our collaborative community. Since 2020, CWG has been named a Best Place to Work in Insurance every year they have participated.

 

As a Berkley company, we enjoy operational flexibility that allows us to deliver high-quality coverage solutions. W. R. Berkley Corporation and all member insurance companies are rated A+ (Superior) by A.M. Best Company and carry a Standard & Poor’s Financial Rating of A+ (Strong).

 

The Company is an equal employment opportunity employer. We welcome applicants of diverse backgrounds, experience, and perspectives. CWG is committed to ensuring that everyone feels a sense of belonging in the workplace.

#LI-AV1  #LI-Remote

Responsibilities

Help businesses stay safe, resilient, and prepared for the future.

 

Are you a risk control professional with a passion for helping organizations identify hazards, improve safety practices, and reduce losses?

 

We're seeking a Senior Risk Services Representative to join our team and serve as a trusted advisor to policyholders, underwriting partners, and internal stakeholders.

 

In this highly visible role, you'll evaluate commercial risks, provide expert loss control recommendations, and partner with clients across a variety of industries to strengthen their safety and risk management programs. You'll also have the opportunity to mentor colleagues, influence underwriting decisions, and make a meaningful impact on customer success.

 

This role involves frequent travel therefore this role is meant for a person  based in the local Kansas City area.

 

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to:

• Conduct on-site surveys of commercial properties, industrial operations, agribusinesses, and commercial vehicle exposures to assess physical hazards, safety practices, and risk controls.
• Evaluate business operations and management practices to identify safety concerns and areas for improvement.
• Analyze loss history, claims trends, and accident investigations to determine root causes and develop loss prevention strategies.
• Assess large and complex risks, leveraging advanced technical expertise to support underwriting and account management decisions.
• Consult with policyholders on safety initiatives, regulatory compliance, and risk mitigation programs.
• Develop and deliver training, presentations, and educational resources to clients and internal teams.
• Prepare comprehensive risk assessment reports with actionable recommendations to reduce loss exposure.
• Partner closely with Underwriters to support risk selection, pricing considerations, and ongoing account management.
• Serve as a technical subject matter expert, providing mentorship, guidance, and regulatory expertise to colleagues.
• Stay current on industry regulations and standards, including OSHA, DOT, NFPA, ICC, and other applicable requirements.
• Complete administrative responsibilities such as reporting, scheduling, communication, and documentation.

Qualifications

What you need to have:

• Bachelor's degree in Occupational/Industrial Safety, Engineering, Agricultural Science, Insurance, or a related field; or an equivalent combination of education and experience.
• 3–5 years of Property & Casualty Risk Control, Loss Control, Safety, Insurance, or related experience.
• Strong understanding of commercial insurance coverages and risk management principles.
• Working knowledge of OSHA, DOT, NFPA, and other applicable safety regulations.
• Excellent communication, presentation, and relationship-building skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong customer service mindset with exceptional problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Valid driver's license and ability to travel frequently, including overnight travel.

What makes you stand out:

• Safety Professional or Risk Control Specialist certification.
• Insurance designations such as AINS, ARM, CPCU, or progress toward completion.
• Previous training, coaching, or presentation experience.
• Experience evaluating large, complex commercial risks across multiple industries.

Additional Company Details

We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role