Italian Speaking Content Moderator (on-site)

Content Moderator – Italian & English

Location: Sofia, Bulgaria

Work Model: Fully On-Site (Full-Time & Part-Time Options Available)

Work Schedule: 24/7 Rotational Shift Pattern (Monday–Sunday)

Salary: €1,500 Gross per month for Full-Time (Paid every 4 weeks; Part-Time pro-rated)

About the Role

Join our team in Sofia as a Content Moderator. You will play a crucial role in shaping a safer online environment by reviewing, analyzing, and moderating user-generated content and online advertisements in Italian, ensuring compliance with community standards and safety guidelines.

Sensitivity Notice: This role involves reviewing user-generated content and ads, which may frequently include graphic images, videos, or text depicting sensitive topics such as violence. Resilience and strong emotional wellness habits are essential.

Key Responsibilities

• Monitor, review, and make real-time decisions on incoming user-generated content and online advertisements.
• Apply client policy guidelines accurately to flag or remove inappropriate content, including material containing sensitive or graphic violence.
• Maintain high standards of accuracy, efficiency, and quality according to operational performance metrics.
• Participate in wellness programs, coaching, and regular debriefings to maintain mental well-being and team resilience.
• Collaborate with team leads and quality assurance specialists to maintain consistency in platform safety decisions.

What We Are Looking For

• Language Skills: Native or near-native fluency in Italian (C1/C2) with strong working proficiency in English (B2+ or higher).
• Work Availability: Open to Full-Time or Part-Time schedules within a 24/7 rotational shift pattern (Monday–Sunday, including night shifts and weekends).
• Work Location: 100% Fully On-Site in Sofia.
• Resilience & Focus: Ability to process sensitive, high-impact content while maintaining emotional stability and professional detachment.
• Detail-Oriented: Strong analytical skills and quick decision-making under fast-paced guidelines.

Relocation Support & Benefits

Moving to Sofia? We've got you covered:

• Relocation Bonus: €1,500 Gross paid in 2 instalments to support your move and initial rental costs.
• Accommodation: 21 days of company-provided accommodation upon arrival, plus dedicated support to help you find long-term housing.
• Paid On-Site Training: Comprehensive, mandatory on-site training delivered prior to starting shift work.
• 4-Week Pay Cycle: Salary distributed every 4 weeks (€1,500 gross/month baseline for Full-Time).

How to Apply

Ready to jumpstart your career in Digital Safety? Submit your updated CV in English today to begin the selection process.