- Location
- Atlanta, GA
- Department
- Customer Service
- Education
- High School
- Source
- Paylocity
Description
Description
Legacy Parking is looking to add a Parking Customer Service Attendant to our team in downtown Atlanta!
Position Summary
The Parking Customer Service Attendant is responsible for walking designated areas of the garage to ensure compliance with parking regulations, assisting with payment-related questions and providing a high level of customer service to the public. This is an active, outdoor role requiring extended periods of walking throughout the assigned shift in all weather conditions.
Essential Duties and Responsibilities
Greet arriving and departing customers in a friendly and courteous manner.
Act as traffic controller to direct incoming customers to available parking spaces.
Assist guests in operating pay machines.
Control traffic at entrances and exits, as needed.
Provide assistance to customers who may have forgotten where they parked.
Use respectful communication to assist guests with questions, problems, or concerns.
Communicate professionally with the public, clients, and internal staff
Perform other related duties as assigned by the supervisor
Physical Requirements
This position involves significant physical activity. Candidates must be able to:
Walk continuously for extended periods (4–8+ hours) throughout each shift
Work outdoors in all weather conditions, including heat, cold, rain, and snow
Stand, bend, and move for the duration of the shift
Carry and operate handheld citation equipment and communication devices
Minimum Qualifications
High school diploma or equivalent (GED)
Ability to communicate effectively in written and verbal form
Basic computer or mobile device proficiency for data entry and reporting
Strong attention to detail and ability to apply regulations consistently and fairly
Professional demeanor and ability to interact courteously with the public in challenging situations
Availability Tuesday-Saturday 2pm-9pm
Preferred Qualifications
Prior experience in parking enforcement or a customer-facing field role
Familiarity with parking management software or citation issuance systems
