- Location
- Hong Kong
- Workplace
- Onsite
- Type
- Full-time
- Department
- General
- Seniority
- Entry
- Education
- PhD
- Visa
- Not sponsored
- Source
- Lever
Description
About the Company & Role
If you're a pet lover with a startup mindset, this one's for you. We make personalized, science-backed fresh food for dogs — real ingredients, gently dehydrated, tailored to each dog, delivered on subscription. We're a seed-stage, funded DTC brand with real early traction, built on a simple belief: pet parents deserve food they can actually trust for the family member who can't read the label themselves. Our founding team comes from early roles at multiple unicorn startups, and our product is led by a PhD-level R&D team with active university research collaborations — small, science-led, and AI-native in how we operate.
This isn't a support role — it's a seat at the core team table. You'll work shoulder-to-shoulder with the founders, owning strategic projects one day and rolling up your sleeves on the unglamorous work that keeps a lean startup alive the next — including getting hands-on with customer support and experience. If "no task is too small" makes you excited rather than nervous, keep reading.
