- Location
- IND-Gurugram, India
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Operations
- Seniority
- Senior
- Source
- Workday
Description
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
1. Opportunity Strategy & Solution Development
- Participates in opportunity strategy and planning discussions, providing SPVG input into the overall approach and proposed solution.
- Reviews RFPs, RFIs and other client requirements to identify required SPVG services, assumptions, dependencies, risks and areas requiring clarification.
- Works with SPVG leadership, operational teams and subject matter experts to develop client-specific solutions and delivery models that appropriately address opportunity requirements.
- Coordinates input across relevant SPVG service areas to ensure proposed solutions are integrated, practical and operationally deliverable.
- Supports identification of appropriate SPVG capabilities, expertise and team members for inclusion within proposals and client presentations.
2. Proposal Development & Coordination
- Leads or coordinates development of the SPVG components of RFPs, RFIs and other proposal responses, ensuring content is accurate, complete, consistent and aligned with the proposed delivery model.
- Solicits and consolidates input from SPVG operational teams, leadership and subject matter experts, working with Proposal Management and other functions to meet required submission timelines.
- Develops and reviews SPVG scopes of work, assumptions, responsibilities, service descriptions and supporting proposal materials.
- Coordinates responses to client clarification and due-diligence questions relating to SPVG services.
- Ensures appropriate alignment between proposal content, scope, resourcing assumptions, budget and client requirements.
3. Budgeting, Costing & Commercial Support
- Develops and reviews SPVG budgets and costing assumptions, working with operational teams to ensure that proposed resource models appropriately reflect the anticipated scope and delivery requirements.
- Supports achievement of SPVG financial and profitability objectives by helping to ensure proposed solutions are appropriately scoped, resourced and costed.
- Supports development of commercially competitive solutions while maintaining operational feasibility, service quality and alignment with client requirements.
- Supports assessment of changes in scope and associated budget implications in collaboration with Contracts, Project Management and other relevant stakeholders.
- Uses historical delivery experience and available operational information to support continuous improvement of costing and resource assumptions.
4. Client Presentations, Bid Defence & Contracting
- Supports preparation for bid defence meetings and other client-facing discussions, including development of SPVG presentation materials, key messages and responses to anticipated client questions.
- Participates in client meetings and bid defences as required, working alongside SPVG operational and functional representatives to communicate and support the proposed solution.
- Coordinates SPVG input into post-proposal clarifications and negotiations, including assessment of requested changes to scope, assumptions, responsibilities and delivery models.
- Supports review of relevant scope-of-work and contractual content to help ensure alignment with the solution agreed during the proposal process.
5. Award & Operational Handover
- Facilitates the effective transition of awarded opportunities from the pre-award environment to the SPVG operational delivery team.
- Participates in project handover activities, ensuring the operational team has a clear understanding of the agreed scope, delivery model, key assumptions, responsibilities, dependencies and client requirements.
- Identifies and communicates material changes made during proposal development, client discussions or contracting that could affect subsequent delivery.
- Supports resolution of outstanding scope or solution questions during transition to the operational team, helping to maintain continuity between the proposed solution and operational delivery.
6. Pre-Award Content & Continuous Improvement
- Develops, maintains and periodically reviews SPVG proposal templates, standard text, presentation materials and other pre-award resources.
- Works with SPVG subject matter experts to maintain and enhance proposal content, incorporating developments in services, delivery approaches, processes and technologies as appropriate.
- Supports ongoing review and improvement of SPVG estimating and costing approaches using available operational experience and lessons learned.
- Identifies recurring proposal issues, gaps and lessons learned and contributes to improvements in pre-award processes, tools and ways of working.
- Promotes consistency in how SPVG services are described, scoped, resourced and costed, whilst allowing appropriate flexibility to address individual client requirements.
- Shares knowledge and lessons learned across the wider SPVG organisation to improve the efficiency, consistency and quality of future proposals.
Overall Role Contribution:
The Pre-Award Team Member provides an important connection between client requirements, SPVG operational expertise and the commercial proposal process, helping to ensure alignment throughout the opportunity lifecycle:
Client Requirements → Solution → Scope → Resourcing → Budget → Proposal → Agreement → Operational Handover
The role helps ensure that proposed SPVG solutions are client-focused, commercially appropriate and operationally deliverable, while supporting a smooth transition from opportunity development into project delivery.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.