Security GSOC Operator

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Coordinator in Morrisville, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor activity, manage access control and badge processes, and support response efforts for security-related concerns. Your visible presence and customer-focused communication will help to deter incidents while delivering a welcoming experience. Join Allied Universal’s agile, reliable, innovative team, where caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a technology, media, and telecommunications location by carrying out site-specific procedures, policies, and emergency response activities as appropriate.
• Monitor incoming calls, alarms, and communications; accurately document incidents, requests, and relevant details in dispatch logs and reporting systems.
• Dispatch appropriate personnel and/or resources in response to incidents, service requests, and critical situations, maintaining calm, professional communication throughout the response.
• Coordinate with onsite teams, building operations, and emergency responders as directed, providing timely updates and supporting incident escalation procedures.
• Monitor access control, camera, and alarm-related systems as assigned; report unusual activity and help support a secure environment.

Minimum Requirements:

• At least one year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1712857