- Location
- Walnut Creek/Pleasant Hill, CA
- Department
- Healthcare
- Education
- Master
- Source
- Paylocity
Description
Description
A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.
Qualifications:
• Electronic Medical Records programs, (EPIC Preferred)
• Customer Service Experience
• Multiple Phone Lines/Experience in a fast paced work environment
• Medical Terminology, OSHA and HIPAA training
• Experience with Medicare, HMO and PPO insurance payers
• Excellent verbal and written communication skills required
• Proven problem solving, analytical and decision making skills
• Strong computer skills (Microsoft Word, Excel and Outlook)
Duties:
• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
• Obtain Lab/test results from outside as well as sending standing orders to designated labs
• Processing prior authorizations for various tests MD orders
• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment
• Working closely with providers to coordinate patient care needs
• Providing patients with referrals for continuing care
• Educate patients about medical processes and procedures Education/Certification Requirements:
• High School diploma required
• Medical Assistant Certificate (AAM/CMA) CA/National preferred Experience:
• Two to three years Medical front and back office experience preferred
• One year EMR preferred- EPIC Preferred
Requirements
Education/Certification Requirements:
• High School diploma required
• Medical Assistant Certificate (AAM/CMA) CA/National preferred
Experience:
• Two to three years Medical front and back office experience preferred
• One year EMR preferred- EPIC Preferred