Operations Manager- Administration

Performs a wide variety of complex administrative and operational functions; supports the department to ensure the safe and fair treatment of all employees; manages operations for the department, including the fleet of vehicles and heavy equipment, procurement support for field divisions, developing recruitment and training plans for staff, assisting the Director and Deputy Director of DOMI in identifying process improvement opportunities and developing implementation and training plans; performs major policy and statistical analysis and development; Assists in implementing daily functions according to union contracts and may recommend changes to management and/or current contracts.

Department: Mobility & Infrastructure 
Salary: $82,742 per year. 
Union: None, this is a non-union position.
Posting Type: Announcement
Civil Service Classification: Non-Competitive 

General Application Requirements:
You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below), or your application will be disqualified.  Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

• Applicants must submit a complete application including education, work experience, a resume (if applicable), and completed supplemental questions.

• Applicants must be or become residents of the City of Pittsburgh prior to employment and must remain a resident throughout employment.

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• A current, valid Class C Pennsylvania Driver's License is required prior to appointment and must be maintained throughout employment. Written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources & Civil Service on an individual basis. 

NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered.

NOTE: Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire.

Qualifying Requirements:
Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status via email.

• WORK EXPERIENCE: The application must clearly show two (2) years of full-time, progressively responsible, professional administrative experience in at least one of the following: human resources, labor relations, project management, program management or training and development, with at least one (1) year of managing and directing the work of others.  (Less than full-time experience will be calculated on a pro-rated basis.)
• EDUCATION/TRAINING: The application must clearly show a Bachelor’s Degree in Public Administration, Business Administration, Human Resources, Operations Management, or a related field.  (See NOTE under General Application Requirements regarding education/training verification)
• EQUIVALENCY:  Education/training and/or work experience may be substituted on a year-for-year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position, based on the sum of work experience and education/training listed above. The Total Qualifying Requirement is six (6) years. (See NOTE under General Application Requirements regarding education/training verification.)

If you meet the qualifying requirements listed above, you will receive a letter of admission (when applicable) for the following examination(s).  You must pass the written and/or performance examination(s) to have your name placed on the official Civil Service eligibility list for this position.  Candidates who receive job offers must pass a medical examination (when applicable) before the date of hire.

• Written:  None required for this position.
• Performance:  None required for this position.
• Medical:  None required for this position.

• Manages areas of responsibility in strict accordance with applicable laws, regulations, and established policy, including applicable union agreements, to ensure fair and standardized treatment of all employees.
• Manages departmental fleet, including operational policy, procurement, and maintenance coordination of DOMI vehicles and any associated technology (GPS, routing software, etc.); Manages and analyzes vehicle accident reports; Recommends policy, training, and/or discipline to improve driver safety.
• Supports department engineering and operating divisions with identifying procurement needs, writing scopes of work, and maintaining active contracts to facilitate department operations.
• Manages employees’ accommodations.
• Collaborates with the department field divisions to identify and resolve operational needs.
• Researches, recommends, develops, implements, and manages DOMI employment and recruitment programs, working with education partners, the PA Department of Labor, Labor Unions, and other city departments and governmental agencies (internships, apprenticeships, job shadowing, summer employment, work study, co-ops, job fairs, etc.).
• Researches, recommends, develops, implements, and manages DOMI internal and external training and retention programs and manages renewals for department professional licenses and certifications.
• Manages software needs, licenses, and best practices for the department. 
• Researches, recommends, and develops departmental organizational structure to support the mission and goals of the department. Researches and develops job descriptions to standardize pay and duties across department and industry standards, and to support the department’s organizational structure.
• Researches, recommends, writes, implements, reviews, revises, and updates departmental policies and programs to support department organization, operations, and mission.
• Manages established departmental data systems and integration with external data sets.
• Analyzes, recommends, and trains employees on data policies, procedures, and analysis.
• Collaborates with City departments and other key stakeholders to facilitate efficient and effective operations and procurement processes in the department.
• Holds quarterly meetings to review any procurement-related items with the appropriate bureau and/or division’s staff.
• Manages multiple projects simultaneously and uses good judgment in applying and following established procedures and in meeting deadlines.
• Recommends and assists in the implementation of goals and objectives.
• Gathers information and compiles statistical data to prepare a wide variety of research reports and surveys.
• Plans, develops, directs, and coordinates purchase of commodities, services, repairs and/or equipment in the maintenance of City-owned assets.
• May serve as the Department’s liaison with other City Departments, outside agencies, etc. on assigned projects.
• Performs other related tasks and duties as assigned or required.

Click here to view the full job description, including knowledge, skills, abilities, and working conditions for this position.  Locate and click on the position title to view the complete job description.