Product Management Intern

About Bask Health

Bask Health provides a full-service SaaS platform that enables doctors, entrepreneurs, and healthcare businesses to build, manage, and grow direct-to-consumer telehealth businesses.

We're an entrepreneurial, product-focused team that values ownership, speed, and exceptional execution. We work in small teams, tackle complex problems, and expect everyone to take an active role in building and improving our products.

About the Role

We're looking for a Product Management Intern to gain hands-on experience building and improving software products at Bask Health.

You'll work alongside product managers, engineers, designers, and customer-facing teams to understand user needs, research product opportunities, and help deliver improvements across our telehealth platform.

This is a hands-on internship for someone who enjoys solving problems, learning how software works, and turning ideas into practical solutions. You'll participate in product discovery, technical planning, testing, and launches while contributing to projects that support real users.

We're looking for someone who is curious, analytical, comfortable with technology, and eager to learn how products are built from initial idea through launch.

What You'll Do

• Support product managers in planning and improving features across Bask's telehealth platform.
• Help gather feedback from merchants, patients, clinicians, and internal teams to identify user needs.
• Participate in product discovery, user research, and competitive analysis.
• Assist with writing product requirements, user stories, and acceptance criteria.
• Work with engineers and designers to understand technical requirements and potential solutions.
• Help investigate product issues, reproduce bugs, and document findings.
• Support product testing and quality assurance before new features are released.
• Research competing products, industry trends, and emerging technologies.
• Help analyze product usage, user feedback, and basic performance metrics.
• Assist with organizing product documentation, development priorities, and project updates.
• Participate in product planning meetings, feature reviews, and technical discussions.
• Explore opportunities to improve workflows, usability, and efficiency across Bask's applications.
• Support product launches and help gather feedback after release.
• Take ownership of smaller research, documentation, testing, or product improvement projects.
• Present findings, recommendations, and project updates to product and engineering teams.
• Learn how to prioritize product opportunities, evaluate tradeoffs, and measure outcomes.