Hiring.Camp

Senior Manager Customer Supply Chain

Bimbo Bakeries USA

·

Today

Salary
$105k – $147k/yr
Location
Irving, TX,US, US
Type
Full-time
Department
Operations
Seniority
Manager
Source
Eightfold

Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-LF1 Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $105,100 - $147,100 Annual Bonus Eligibility Comprehensive Benefits Package 401k & Company Match The posted salary range reflects the range the Company reasonably expects to pay for this position. Actual starting salary will be determined based on internal pay equity to promote consistency and fairness across comparable roles, while also considering the candidate’s relevant experience and qualifications. Position Summary: To lead the in-market supply chain agenda for St Pierre in the US, ensuring reliable product availability, effective demand and supply planning, accurate inventory management and strong customer service delivery. The role acts as the key supply chain bridge between the US General Manager, St Pierre commercial and supply chain teams, Grupo Bimbo US Supply Chain and the global Supply Chain team, translating market needs into clear plans, risks and actions that support growth, service and cost performance. Key Responsibilities: Coordinate supply requirements with St Pierre, Grupo Bimbo US Supply Chain and global Supply Chain teams to ensure production, inbound flow and availability plans are aligned. Lead regular supply chain reviews, highlighting service, forecast, inventory, risk and cost performance with clear corrective actions. Act as the in-market escalation point for supply disruptions, customer service issues and operational risks, driving timely resolution with relevant stakeholders. Lead continuous improvement across planning, reporting, ways of working and cross-functional collaboration between St Pierre and Grupo Bimbo supply chain teams. Proactively identify and anticipate supply chain risks and opportunities, using leading indicators, data and cross-functional insight to address potential service, inventory, capacity or cost issues before they impact customers or the business. To co-ordinate between the sales team and Bimbo US supply chain all relevant communication regarding inventory, movements, new launches, forecasting and supply constraints. To liaise with St Pierre global supply chain on primary distribution and inventory supply. To support St Peirre dedicated Bimbo associates with communication. Develop key KPI reports to be able to measure and analyze performance. Support in budgeting and cost control processes while measuring performance against the budget. Identifying cost saving opportunities within the supply chain and implement change. Support the global S&OP team with accurate data. Behavioral: Demonstrates relentless curiosity and a drive to find a better way. Proactively challenges existing processes, assumptions and ways of working, using data and operational insight to identify opportunities and risks before they become problems. Takes ownership when issues arise, acting with urgency and a strong bias for action to understand root cause, mobilize the right stakeholders and drive resolution through to completion. Highly collaborative and commercially aware, with the confidence to constructively challenge across functions and levels. Brings solutions rather than simply highlighting problems and continually looks for opportunities to improve service, simplify processes, reduce cost and build a more resilient supply chain. Leadership: Leads without direct authority by setting direction, creating alignment and driving accountability for supply chain outcomes. Confident in escalating risks, influencing decisions and supporting continuous improvement across teams. Education and Work History: Bachelor’s degree or equivalent experience in Supply Chain, Logistics, Business, Operations or a related discipline. 7+ years’ experience in supply chain, demand planning, supply planning, logistics or customer service within FMCG/CPG, food, bakery or a similarly fast-moving environment. Fluent English required. Spanish advantageous for collaboration with Grupo Bimbo global teams. Experience working with commercial teams, customers and manufacturing/supply partners across complex supply networks is strongly preferred. Supply chain management experience in the US market. Strong demand and supply planning capability; proven ability to work cross-functionally with commercial, customer service and operations teams. Strong analytical skills. Confident stakeholder management in a matrix environment. Ability to manage priorities, risks and service issues with pace and clarity. Advanced Microsoft Excel and PowerPoint; ERP/planning systems; demand planning and reporting tools; Microsoft Teams/SharePoint; customer service and inventory reporting platforms. Strong knowledge of demand planning, supply planning, inventory management, customer service, logistics flows and S&OP/IBP ways of working within a consumer goods or food environment. Understanding of the US retail/customer landscape, shelf-life sensitive products, import/domestic supply flows and cross-functional commercial planning. The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills

ExcelCustomer ServiceERPInventory ManagementSupply Chain Management

Similar Jobs

30

Senior Customer Manager

Dow is·Cairo, Egypt +4·Onsite

1w ago

Sr. Customer Service Manager

Uber Freight·Fridley, MN 55432·Hybrid

Today

Customer Success, Senior Manager

Dailyremote·Remote

Senior Program Manager, Hub Delivery Voice of the Customer

Amazon Company·Hybrid

Sr Customer Success Manager (Cybersecurity)

ServiceNow·Sydney, New South Wales·Onsite

Today

Senior Customer Success Manager, Strategic

Customerio·Americas Remote·Remote

Today

Senior Analyst, Technical Customer Manager - Product & Services

Qualtrics·Chicago, Illinois +1

Senior Analyst, Technical Customer Manager - FSI

Qualtrics·Chicago, Illinois +1

Senior Analyst, Technical Customer Manager - Public Sector

Qualtrics·Provo, Utah +1

Senior Analyst, Technical Customer Manager - Product & Services

Qualtrics·Chicago, Illinois +1

Senior Analyst, Technical Customer Manager - Locations (Restaurant, Retail, Travel, and Hospitality)

Qualtrics·Chicago, Illinois

Senior Analyst, Technical Customer Manager - Locations (Restaurant, Retail, Travel, and Hospitality)

Qualtrics·Chicago, Illinois +1

Senior Analyst, Technical Customer Manager - FSI

Qualtrics·Chicago, Illinois

Senior Analyst, Technical Customer Manager - FSI

Qualtrics·Chicago, Illinois +1

Senior Customer Success Manager

Gravitate Energy LLC·Remote

Customer Success, Senior Manager

Hack The Box·US +1·Remote

Today

Senior Project Manager (Defense & Offshore – Customer Projects)

Gevernova·US·Remote

Today

Senior Analyst, Technical Customer Manager - Healthcare

Qualtrics·Chicago, Illinois +2

Senior Analyst, Technical Customer Manager - Healthcare

Qualtrics·Chicago, Illinois +2

Senior Analyst, Technical Customer Manager - Healthcare

Qualtrics·Chicago, Illinois +2

Senior Customer Success Manager, Strategic Account Services - Premium Beauty

Amazon Company

Senior Customer Success Manager UK&I

Sinch·London, England

1d ago

Senior Principal Customer Success Manager

Pagerduty·Lisbon, Portugal +1·Hybrid

1d ago

Senior Principal Customer Success Manager

Pagerduty·London, England·Hybrid

1d ago

Senior Manager Customer Service Transformation

Westmonroe4·Chicago, Illinois

Senior Manager, Customer Operations

vertexinc·Pennsylvania, US·Remote

1d ago

Sr. Manager, AI Solutions Architect, Customer Success

Genesys·US

1d ago

Senior Manager, Customer Success

Verawholehealth·US·Remote

1d ago

Senior Manager, Customer Engagement & AI – Go-to-Market

Accenture·Albany, New York +41

1d ago

Senior Manager, Customer Success Practice & Operations – HPE GreenLake

Hewlett Packard Enterprise (HP)·Bucharest, București +4·Hybrid

1d ago