Receptionist

Join Our Team as a Receptionist!

Are you interested in joining one of Tampa Bay’s Top Workplaces

(for 13 years running!) that provides on-the-job training and a fun,

high-energy atmosphere? If you said yes, then look no further!

About Our Company

Founded in 1998, PostcardMania is all about making small business

marketing better, smarter, and a whole lot more fun! We’re proud to

be one of Tampa Bay’s Top 100 Workplaces, and as an Inc. 500

marketing powerhouse, we’ve built a team of over 350 amazing people

and continue to expand our impact. When entrepreneurs want to see

real results, they turn to us!

Your Mission

As a Receptionist, your primary responsibility is to ensure every

incoming call is answered live and handled in a brief,

purpose-driven manner. You’ll gather accurate information from

callers and confidently route them to the correct person or

department, following our established call-handling protocols. You’ll also assist with small, assigned projects as needed. This is

a fast-paced, rewarding role where accuracy, professionalism, and

efficiency matter — and there’s never a dull moment!

Compensation

$15 / Hour

Schedule

In-Office | Monday – Friday, 11:00am – 8:00pm

What You’ll Do

Answer all incoming calls promptly with a warm,

professional greeting

Collect and verify caller information to ensure accurate call

routing

Follow call-handling protocols to deliver a consistent caller

experience

Calmly and professionally assist unhappy or frustrated callers

and connect them with the right team member

Support the team with light administrative or special projects

as assigned

Work closely with other receptionists and the broader

PostcardMania team

Why This Role Is Great

You’re the first impression of our company — and that

matters

Fast-paced, engaging work with constant interaction

Supportive team environment

A role where your communication skills truly shine

Requirements

A natural, pleasant, and professional phone voice

Comfortable speaking on the phone all day as the primary job

function

Strong attention to detail and accuracy

Solid computer skills

Excellent time management and reliability

Ability to handle high call volume while staying calm and

friendly

Team-oriented and able to work well with others

Benefits

Medical, Dental, Vision & Life Insurance

401(k), Short- and Long-Term Disability, Accident & Critical

Illness

Paid vacation time that increases with longevity

Six paid holidays (New Year’s Day, Memorial Day, 4th of July,

Labor Day, Thanksgiving, and Christmas)

Free on-site yoga twice a week

Free monthly visits to a local chiropractor — and so much more!