Consumer and Business Insight Manager

Job Title: Consumer and Business Insight Manager

City, Country: Shanghai, China

As Consumer and Business Insight Manager, you will turn consumer, customer, competitor, and market data into clear opportunities for business growth. You will establish a connected data hub, strengthen insight capabilities across teams, and identify emerging segments and market opportunities. Working with regional and global colleagues, you will help stakeholders make informed decisions and shape effective commercial and marketing strategies. This role offers broad exposure across nutrition markets and the opportunity to build an insight capability with lasting business impact.

Your key responsibilities

• Establish and continuously improve a data hub connecting consumer, customer, competitor, market, and product portfolio information.
• Enable marketing, sales, segment, and product teams to understand and use the data hub effectively through practical guidance and training.
• Deliver actionable insights on existing segments, helping commercial teams identify opportunities and support customer-focused growth.
• Identify emerging segments and channels through market research, industry monitoring, trend analysis, and structured opportunity assessments.
• Develop regular regional views of market growth, market share, channels, subregions, and cross-segment opportunities.
• Partner with regional and global stakeholders on business planning, marketing strategy, customer intelligence, analytical projects, and local tool implementation.

We offer

• A visible role where your insights can directly influence business priorities, customer strategies, and growth opportunities.
• The opportunity to establish and shape an integrated data and insight capability for the China market.
• Collaboration with regional and global colleagues across marketing, sales, product, innovation, and other business functions.
• An inclusive environment where different perspectives are welcomed and your ideas can help shape the future.
• Continuous learning and career development across businesses, teams, disciplines, and geographic markets.
• A culture that values collaboration, accountability, safety, and physical and mental well-being.

You Bring

• Relevant experience in market research, business intelligence, analytics, sales, or marketing, ideally within nutrition or related industries.
• Broad knowledge of markets, consumers, customers, competitors, and commercial dynamics, with the ability to connect regional and local perspectives.
• Experience establishing or improving data platforms, insight systems, analytical frameworks, or comparable business intelligence capabilities.
• The ability to translate complex data into clear recommendations, business direction, and engaging presentations for varied stakeholders.
• A collaborative and customer-focused approach, with confidence working across functions and contributing to business and marketing plans.
• Professional communication skills in both Chinese and English, together with curiosity and a passion for developing nutrition markets.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Our application process

Interested in this position? Please apply on-line by uploading your resume in English via our career portal.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.