Workers' Compensation Claim Analyst (Analyst I - CPPW)

Job Appointment: Full Time. Regular. 
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM. Alternate schedules may be available.
Work Location: Hybrid. This position reports to [address]. Remote work must be performed within Oregon or Washington. For more information, click here.
Union Representation: City of Portland Professional Workers Union (CPPW).  To view current labor agreements, click here.
Starting Pay: The City of Portland follows the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying.

Position Summary:

The Chief Financial Officer’s Division of Risk Management is seeking a qualified Workers' Compensation Disability Analyst. The Workers' Compensation Disability Analyst under the direction of the Workers' Compensation Manager is responsible for specific analysis and adjudication of workers' compensation claims of standard to moderate difficulty.

What You’ll Do:

• Conduct analyses, investigations, and case management to help determine whether injuries or illnesses are work-related.
• Assist Senior Disability Analysts in establishing compensable time-loss benefits and other applicable benefits in compliance with state and city regulations.
• Facilitate employee return-to-work as soon as medically appropriate.
• Request reimbursement through Oregon’s Employer at Injury Program.
• Analyze and update job analyses in accordance with Oregon Workers’ Compensation statutes and rules, with minimal guidance.
• Work independently, applying sound professional judgment to ensure decisions are fair and compassionate while also protecting the City from unnecessary costs.

Applicants must demonstrate how their education, training, and experience meet each of the minimum qualifications listed below:

1. Knowledge of Provisions of Oregon state law, workers compensation rules and case law pertaining to administration of the City's workers compensation program, including provisions regarding occupational injuries, vocational rehabilitation, accommodation of injured workers and claims adjudication requirements.
2. Knowledge of Jurisdiction, functions and procedures of Oregon Workers Compensation Appeals Board and its rating system for occupational injuries.
3. Ability to read and interpret medical records, case investigations and physical capacity evaluations and reach sound conclusions regarding eligibility for benefits payments and return-to-duty capability.
4. Ability to prepare clear, concise, accurate and comprehensive documentation, records, reports and other written materials.
5. Ability to negotiate return to work issues, including arranging and/or preparing comprehensive job analyses.

Applicants must also possess:

How to Apply:

• Submit your resume and supplemental questions by the closing date.
• (Optional) Submit Veterans’ Preference documents, if applicable. 
   If this is your first time applying with the City of Portland, or if you haven’t requested veteran preference before (and would like to now), please attach your DD214-Member 4 and/or VA Benefit Letter to your application. Once we verify your eligibility, we’ll record your veteran preference in our system, so it automatically applies to your future applications.
• Click here for application tips for resume, supplemental question response and/or cover letter.

What to Expect:

1. Application Review - (Week of November 30): We'll review your application materials to ensure you meet the minimum qualifications listed above.
2. Notice/Feedback - (Week of December 7): You will receive an email when the minimum qualification review is complete. If you disagree with the evaluation results, you may request a review within 14 days of the email notice, per City Administrative Rule 3.01.
3. Selection Process - (December / Early January): The hiring bureau will review qualified applications, conduct interviews, and check references.
4. Conditional Job Offer - (January 2027): Final candidates may undergo a background or driving record check, depending on the position.

Learn More About:

• How to Apply Videos and Workshops
• City of Portland Core Values
• HRAR-3.01 - Recruitment Processes
• Veteran Preference Information
• Total Compensation and Benefits
• Language Pay Differential Eligibility

We’re committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below.

Questions? We're here to help!
If you have questions about this recruitment or need assistance, contact:

Tamela Ressler, Senior Recruiter
[email protected] 
Bureau of Human Resources