Wastewater Treatment Operations Supervisor

The City of Kingman is seeking a highly capable, technical, and results-oriented Wastewater Treatment Operations Supervisor to provide leadership, oversight, and operational direction for the City’s Wastewater Division. Working under the general direction of the Utilities Manager, you will manage daily operations, treatment and collection systems, laboratory activities, pretreatment and environmental compliance, and maintenance coordination to ensure public safety, environmental protection, and regulatory compliance. In addition to overseeing physical assets, process control, and capital maintenance priorities, you will lead workforce development, drive safety protocols, and ensure reliable wastewater services for the community.  

About You
You are a seasoned, professional plant operations leader who brings deep technical expertise in wastewater treatment processes, collection systems, laboratory functions, and regulatory compliance. Experienced in plant operations, process control, and asset maintenance, you bring a systematic approach to operational readiness, staff supervision, and safety enforcement. You excel in leadership and cross-departmental coordination, bringing a proven ability to train and mentor operators, foster strong working relationships, align competing priorities, and build consensus around shared municipal goals. An inspiring manager and champion for safety and environmental stewardship, you are ready to coach, empower, and hold your team accountable while acting as a trusted partner to City leadership, regulatory agencies, contractors, and the Kingman community.Education and experience:

Necessary Knowledge, Skills and Abilities:
Knowledge 
Thorough knowledge of equipment, facilities, materials, methods, and procedures used in wastewater treatment, collection systems, reclaimed water systems, and associated wastewater operations; knowledge of applicable federal, state, and local laws, regulations, permits, and requirements governing wastewater treatment, collection systems, pretreatment, environmental compliance, laboratory activities, and employee safety; knowledge of wastewater treatment processes and process-control principles and the ability to interpret operational and laboratory data, identify abnormal conditions, troubleshoot problems, and direct appropriate operational responses; and considerable knowledge of principles and practices of effective supervision, work assignment, employee development, performance management, training, and project coordination.

Skills 
Skill in guiding, directing, training, evaluating, motivating, and holding employees accountable for assigned work and performance expectations; planning, prioritizing, assigning, coordinating, and supervising the work of employees performing wastewater treatment, collections, maintenance, laboratory, pretreatment, environmental compliance, and related activities; evaluating operational conditions, making timely and appropriate decisions within assigned authority, and recognizing when an issue should be elevated to the Utilities Manager; coordinating personnel, equipment, materials, contractors, vendors, and other resources effectively; preparing operational work plans, developing proposed operating budget needs, monitoring assigned expenditures, and preparing and maintaining reports and records; and identifying equipment, maintenance, infrastructure, staffing, and operational needs and communicating recommendations to management

Abilities
Ability to interpret permits, regulations, laboratory results, technical information, plans, specifications, operational data, and written procedures; prepare and maintain clear, concise, accurate, and timely operational, personnel, safety, maintenance, and regulatory records and reports; communicate effectively verbally and in writing; establish and maintain effective working relationships with employees, management, other City departments, regulatory agencies, laboratories, consultants, contractors, vendors, and the public; use computers and applicable word-processing, spreadsheet, scheduling, asset-management, database, and other departmental software; troubleshoot operational and equipment problems and coordinate appropriate corrective actions; and work independently and as part of a team while maintaining appropriate communication with the Utilities Manager. Wastewater Operations & Process Control (35%) 
Plans, schedules, assigns, coordinates, and supervises wastewater treatment, collection system, maintenance, laboratory, pretreatment, environmental compliance, and related operational activities to provide safe, reliable, and compliant wastewater services. Establishes daily and short-term work priorities based on operational conditions, regulatory requirements, staffing, available resources, equipment condition, safety, and direction provided by the Utilities Manager. Continuously monitors wastewater treatment and collection system operations to ensure facilities and equipment are operated and maintained safely, efficiently, and in accordance with applicable permits, regulatory requirements, manufacturers' recommendations, established procedures, and industry practices. Reviews operational and laboratory data, evaluates treatment performance, identifies abnormal conditions or trends, and directs appropriate process-control adjustments to maintain efficient treatment and regulatory compliance. Responds to wastewater emergencies, alarms, equipment failures, collection system incidents, treatment-process upsets, and other unusual conditions, directing the initial operational response, coordinating necessary personnel and resources, and notifying or elevating significant events in accordance with established procedures. Participates in and provides supervisory support for on-call and after-hours wastewater operations and may be required to respond to emergencies outside normal working hours.

Team Leadership & Workforce Development (25%) 
Trains, supervises, directs, and develops assigned staff, assigning work and establishing expectations, preparing work schedules, providing technical assistance and coaching, evaluating employee performance, addressing routine performance, conduct, attendance, and accountability issues, maintaining appropriate supervisory documentation, conducting employee meetings, and participating in employee hiring and selection. Identifies employee training needs and coordinates cross-training and knowledge transfer to maintain adequate operational coverage and develop staff competency in treatment, collections, equipment, safety, regulatory requirements, and other assigned functions. Promotes and enforces safe work practices and standard operating procedures, ensuring employees comply with applicable safety requirements, use required personal protective equipment, and follow established safety procedures while identifying unsafe conditions and taking appropriate corrective action. Develops, maintains, implements, and reviews standard operating procedures, operational forms, logs, checklists, and other documentation necessary to promote consistent, safe, and compliant wastewater operations. Coordinates the location of utilities prior to excavation and ensures employees are informed of applicable utility locations and safety requirements before work begins. 

Maintenance, Compliance & Asset Management (25%)
Coordinates preventive and corrective maintenance activities, identifies equipment and infrastructure deficiencies, establishes operational maintenance priorities, and coordinates employees, contractors, vendors, equipment, materials, and other resources necessary to maintain wastewater facilities and collection systems. Ensures required operational monitoring, sampling, laboratory testing, inspections, documentation, recordkeeping, and regulatory reporting are completed accurately and within required timeframes, reviewing compliance information and promptly identifying and escalating potential violations or significant regulatory concerns. Supervises and provides direction to assigned pretreatment and environmental compliance staff, ensuring pretreatment program activities, monitoring, inspections, sampling, documentation, reporting, and compliance tracking are completed accurately and within required timeframes, providing operational support and resources as needed, and elevating significant regulatory or enforcement matters to the Utilities Manager. Ensures laboratory functions necessary to support wastewater operations and regulatory compliance are properly scheduled, performed, documented, and coordinated with treatment operations, outside laboratories, and regulatory requirements. Identifies equipment replacement, infrastructure, maintenance, and capital improvement needs and provides operational information and recommendations to the Utilities Manager for evaluation and prioritization. 

Fiscal Stewardship, Administration & Interdepartmental Coordination (15%) 
Identifies operational problems, staffing concerns, equipment needs, regulatory issues, and other conditions affecting wastewater operations, resolving matters within assigned authority and elevating issues requiring additional authority, resources, funding, or management direction to the Utilities Manager. Develops the Wastewater Division's proposed operating budget based on anticipated staffing, equipment, maintenance, chemical, material, contractual, and operational needs, and monitors expenditures while identifying significant budget needs or variances to the Utilities Manager. Ensures necessary materials, chemicals, supplies, equipment, and replacement parts are available to support wastewater operations and initiates purchases within assigned authority in accordance with City purchasing requirements. Maintains and ensures appropriate records relating to personnel, equipment, supplies, maintenance, operations, safety, and regulatory compliance are completed and retained in accordance with applicable requirements. Monitors changes in laws, regulations, permits, operational requirements, and technology that may affect wastewater operations, providing recommendations to the Utilities Manager and implementing approved operational changes. Provides operational and technical input to the Utilities Manager, Engineering staff, consultants, contractors, regulatory agencies, laboratories, and other City departments regarding wastewater operations, projects, equipment, infrastructure, and regulatory matters, and assists with wastewater-related projects, construction activities, equipment purchases, bid processes, inspections, startup, and implementation as assigned. Responds to wastewater-related complaints and service issues, investigating conditions, documents findings, communicating operational information to affected parties, and elevating potential claims or liability matters through the appropriate City process. Monitors operational performance, work completion, maintenance activities, compliance status, employee performance, and other assigned performance measures and provides appropriate updates to the Utilities Manager. May be required to work early mornings, evenings, nights, holidays, or weekends as operational needs require and may attend City Council, regulatory, community, project, or other work-related meetings as assigned, as well as serving on various employee, safety, technical, or other committees and performing special assignments and other duties as assigned by the Utilities Manager.  

BE PART OF SOMETHING GREAT - BUILD YOUR FUTURE IN KINGMAN
The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River.

With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive.

For more information about the City of Kingman, please see our Open Finance Portal, Choose Kingman Economic Development page and our Go Kingman tourism page for more information.  

WORK ENVIRONMENT
The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands.

COMMITMENT TO SAFETY & WELLNESS
It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable.  The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities.  

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.  This job description is subject to change as the needs and requirements of the position changes.

FIND YOUR REWARDING CAREER WITH US!

Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service
 Community Spirit ~ Training and Development