Product Compliance Manager

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze®, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Early Warning follows a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position leads and executes risk-based compliance reviews of customers to assess adherence to operating rules, standards and contractual requirements governing Early Warning’s (EWS) products and services.The role identifies control gaps and risks, delivers clear and actionable recommendations, and supports consistent compliance to protect the integrity and security of EWS product and services.

Essential Functions

• Plan and execute risk-based compliance reviews of customers utilizing EWS products and services.
• Assess customer’s processes, controls, and documentation for adherence to operating rules, contractual requirements, and product standards.
• Identify control gaps and compliance risks and perform root cause analysis.
• Prepare clear, well-supported reports with practical remediation recommendations and present findings to internal and external stakeholders.
• Maintain complete and defensible documentation and workpapers to support review conclusions.
• Validate remediated findings ensuring effective resolution of identified issues.
• Analyze review results and trends to identify recurring issues and recommend improvements to senior management.
• Provide guidance on rule interpretation and compliance expectations and mentor team members to strengthen review quality.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Typically, a minimum of 8 years of experience in compliance reviews, audits, regulatory compliance, risk management, internal controls, or quality assurance within financial services or payments.
• High integrity and objectivity with the ability to work independently.
• Experience leading or independently conducting reviews, including scoping, testing, documentation, and reporting.
• Working knowledge of compliance frameworks, risk assessment methodologies, and control evaluation practices.
• Ability to interpret and apply operating rules, contractual requirements, and product standards.
• Strong analytical and problem-solving skills with the ability to assess risk and identify root causes.
• Excellent written and verbal communication skills, including the ability to conduct interviews and present findings clearly.
• Strong organizational and project management skills, with the ability to manage multiple reviews simultaneously.
• Education and/ or experience typically obtained through completion of a Bachelor’s degree in business, finance, accounting, risk management or related field.
• Background and drug screen.

Preferred Qualifications

• Familiarity with debit network rules, NACHA rules, and real-time payments frameworks.
• Relevant professional certifications such as CIA, AAP, APRP, CPP, EPP, CISA, or CRCM preferred.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment.  Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours.  Work may require occasional standing, walking, kneeling, and reaching.  Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently.  Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.  Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $104,000 - $130,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.