SUPPORT CLERK I (1971)

Focused on the Future of Care

We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type:

On-site

Job Description Summary:

Provide film library services to referring Physicians, professional and technical staff of Medical Imaging Services. Provide secretarial and clerical support to all sections of Medical Imaging Services.

Job Description:

Education:

·       High school education required.

Licensure/Certification/Registry:

·        

Experience:

·       Minimum of 1 year secretarial/clerical experience required.

Other Knowledge/Skills/Abilities:

·       Excellent interpersonal and guest relations skills required.

·       Medical terminology background preferred.

·       Basic computer skills required.

·       Near visual acuity to assure proper filing and handling of records required.

·       Moderate physical effort.

• Utilizes customer service skills by providing support to patients, visitors, physicians, residents, medical students and staff. Greets, communicates effectively and registers/checks in outpatients in a positive, accurate and professional manner. Round regularly in the Imaging reception areas and act as a liaison between modalities and patients/families.
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• Answers phones utilizing proper phone etiquette to provide great customer service and meet customer needs.
• Prepares digital images for continuation of care, medical records, and patients.
• Ensures proper recording and transmission of appropriate patient and exam indicator information.
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• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY:  Prevent Harm - I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY:  Serve Others - I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY:  Improve Outcomes - I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY:  Reduce Waste - I use time and resources wisely.  I prevent defects and delays.
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• Monitors the Radiation Information System (RIS) to ensure all operations are running and relay issues to the appropriate personnel.
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• Acts as liaison between patient floors, staff, outside physicians, Radiology Information System staff and Radiologists, and also between the radiologists and ordering clinician for reporting critical results in compliance with departmental policy.
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• Provides assistance to physicians, medical students and residents.
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• Provides assistance for and has functional knowledge of the web browser.
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• Reviews and performs account merges to maintain patient data accuracy.
• Performs other related work as required or requested.

 

 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Pay Transparency

$16.00 - $23.64

Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [email protected]. Requests will be handled confidentially.