Hiring.Camp

Internship - Field Operations Revenue Protection Unit

Pgworks

·

Yesterday

Location
Philadelphia, PA, US
Type
Internship
Department
Operations
Seniority
Internship
Closing date
Today
Source
iCIMS

Description

Overview

This position will assist current employees with daily duties in the Field Operations Department.

Responsibilities

Leakage & Loss Analysis

 

Analyze unaccounted-for gas (UFG) data to identify patterns or hotspots.

Recommend process improvements to reduce non-technical losses.

 

Tampering Case Audit

 

Review and categorize recent tampering/theft investigations.

Build a dashboard or summary report of trends, locations, methods, and outcomes.

 

Policy Comparison Project

 

Benchmark our revenue protection policies against those of similar utilities.

Present a gap analysis with suggested enhancements to enforcement or detection protocols.

 

Customer Billing Discrepancy Review

 

Work with billing data to identify high-risk accounts with irregular consumption.

Collaborate with billing or customer service to validate and resolve anomalies.

 

Qualifications

  • Currently pursuing a degree in Engineering, Business Management, Data Analytics or closely related field;
  • Must have verbal and written communication skills with the ability to effectively interact with all levels of employees;
  • Proficient in Microsoft Office;
  • Must have organizational management skills with the ability to handle multiple tasks simultaneously and usually under short deadlines.

PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO. 

 

Location: 5000 Summerdale Ave, Philadelphia, PA 19124

 

While we appreciate all responses, only those who are uniquely qualified will be contacted. Local candidates will be given preference; interview expenses are not funded

Skills

Customer Service

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