Hiring.Camp

Customer Solutions Specialist

Lonza

·

Apr 3, 2026

Location
CN - Suzhou, China
Type
Full-time
Experience
3+ years
Education
Bachelor
Closing date
Today
Source
Workday

Description

 

•    Handle ingredient order of China market, including product of LC10 plant, Omega NSA plant and trade material of Lonza (China) Investments Co. ,Ltd.. Assist communication of oversea order of China ingredient sales team.  
•    Cooperate with manufacturing sites and logistics providers to ensure shipment activities within different regions are executed according to customers’ requirements.
•    Responsible for customer service and purchasing function, include enquiries to manufacturing sites, order process and follow up, sample requisition and management, feedback to suppliers & customers, customer complain follow.
•    Provide support to sales team such as weekly report and monthly report.
•    Manage the files such as sales contract, import/export document, payment document and etc.
•    Handle purchase request / purchase order from sales team
•    Manage SAP date related to sales, such as material, customer and vendor.

Bachelor's degree

Minimum 3 years working experience, in health care industry preferably, B2B environment is a plus

Proficient in spoken English

Ability to communicate and maintain relationships

Negotiation and listening skills is required

Good team player 

Willingness to learn, curiosity

Ability to solve problems

Strong in Admin & document control

Ability to represent Lonza brand

Basic computer skills

Skills

SAPCustomer ServiceNegotiation

Similar Jobs

30

Customer Solutions Specialist

AMMEGA · Mississauga, ON, Canada · Onsite

Today

Customer Solutions Specialist

Default Brand · Phoenix, AZ

Yesterday

Customer Solutions Specialist

Join us · Olathe West 119th Street, United States of America +1

2 days ago

Customer Solutions Specialist

Earnin · Remote, US +1 · Remote

4 days ago

Customer Solutions Specialist

Drive Medical · Port Washington, NY

1 week ago

Customer Solutions Specialist

DeterTech · UK · Onsite

1 week ago

Customer Solutions Specialist

Lonza · ID - Jakarta, Indonesia

1 week ago

Customer Solutions Specialist

SINCLAIR MANUFACTURING COMPANY LLC · Norton, MA · Onsite

2 weeks ago

Customer Solutions Specialist

Pepper · NSW, Australia

3 weeks ago

Customer Solutions Specialist

Ephrata National Bank · Ephrata, PA

3 weeks ago

Customer Solutions Specialist

Candidate Experience site · Brampton, ON, Canada

3 weeks ago

Customer Solutions Specialist

Fifththird · CSC I, United States of America

1 month ago

Customer Solutions Specialist

Watts Water · Blauvelt, NY, United States of America · Onsite

1 month ago

Customer Solutions Specialist

Lonza · IN - Gurugram, India

1 month ago

Customer Solutions Specialist

Impact · Kuala Lumpur +1 · Remote

1 month ago

Customer Solutions Specialist

Wsfsbank · NewLane Finance, United States of America

1 month ago

CUSTOMER SOLUTIONS SPECIALIST

TNTX, LLC · Nash, TX, USA

1 month ago

Customer Solutions Specialist

GTA · Tamuning, Guam

1 month ago

Customer Solutions Specialist

Containerstore · Coppell, TX, US

2 months ago

Customer Solutions Specialist

Containerstore · Coppell, TX, US

2 months ago

Customer Solutions Specialist

Impact · Columbus, OH +1 · Onsite

8 months ago

Customer Solutions Specialist (Technical Support)

Impact.com · Kuala Lumpur +1 · Remote

Today

Customer Solutions Specialist - Temp/6 months (Hybrid - In Office 10 days/Month)

National Guardian Life Insurance Company · Madison, Wisconsin

Yesterday

Customer Solutions Specialist I

confluentmedical · India

2 days ago

Customer Solutions Specialist (18-month Fixed Term Contract)

Join the Miele Team! · Scoresby, Australia · Hybrid

4 days ago

Customer Solutions Specialist Canada

Drive Medical · Montreal, QC +1

1 week ago

Customer Solutions Specialist (m/f/d) limited 18 months

Danone · Frankfurt am Main, HE, DE +3

1 week ago

Defined Contribution Customer Solutions Specialist - Virtual

Alight · US-TX-Texas-Virtual, United States of America +1 · Remote

2 weeks ago

Customer Solutions Specialist - Seattle, WA

AbbVie · Spokane, WA, United States · Remote

2 weeks ago

Customer Solutions Specialist - Seattle, WA

AbbVie · Seattle, WA, United States · Remote

2 weeks ago
Customer Solutions Specialist at Lonza | Hiring.Camp