- Location
- Pasig City, Philippines
- Type
- Full-time
- Department
- Customer Service
- Experience
- 2+ years
- Education
- High School
- Source
- Workday
Description
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Job Description
Acquire Intelligence is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!
- Enjoy 14 months of pay*
- HMO coverage for you and your family
- Yearly Kick Off Parties with major giveaways (like the car in 2023)
- Grow your career - yes, we love to promote internally
- Do meaningful work and collaborate with the best
- 900 promotions given each year
- 2,700+ leadership training courses
A Glimpse into Your New Role
As Valuation Support L1 you are responsible for providing excellent customer service to both internal and external customers.
- Efficiently process requests within given timeframes to meet client service level agreements and set KPI’s
- Manage delays and inspection times on all websites pursuant to internal process and procedures for managing delays and appointments.
- Ensure administration processes are followed
What You’ll Bring
- Amenable to work on site
- Successful completion of High School Certificate or proven successful work history – Essential
- Minimum 2 + years’ experience in call centre/administrative or related customer focused role
- High degree of computer proficiency utilising Microsoft Office applications and internet
- Enrolled in Degree in Business (Property) or equivalent – Desirable
With a diverse global team working together, we proudly embrace and live by these shared values:
- Curious and Clever: Smart questions spark smart solutions.
- Entrepreneurial Energy: Think like an owner. Solve like a founder.
- Fast with Intent: We move fast and deliver real results.
- Learn and Laugh: We don't take ourselves too seriously, just our results.
What are you waiting for?
Join the A-Team and experience the A-Life!
Join the A-Team and experience the A-Life!