Custom Software Engineering Lead

Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineering Lead, a typical day involves overseeing the technical direction and architectural design of bespoke software solutions. This role requires guiding teams through the entire development lifecycle, from initial design concepts to final delivery. The position focuses on establishing and maintaining development standards, ensuring that the software produced is scalable, performs efficiently, and aligns closely with the strategic goals of the organization. Collaboration with various stakeholders to drive innovation and maintain high-quality outputs is a key aspect of daily activities.

Roles & Responsibilities:
- Expected to be a SME with deep knowledge and experience.
- Should have Influencing and Advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the continuous improvement of software development processes to enhance team productivity and product quality.
- Mentor and support team members to foster professional growth and ensure alignment with project goals.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM).
- Strong expertise in designing scalable and high-performance software architectures within the ServiceNow platform.
- Experience in integrating IT operations management tools with enterprise systems to streamline workflows and improve operational efficiency.
- Ability to analyze complex technical challenges and develop innovative solutions that meet business requirements.
- Skilled in leading cross-functional teams and managing multiple priorities in a dynamic environment.

Additional Information:
- The candidate should have minimum 15 years of experience in ServiceNow IT Operations Management (ITOM).
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.