Project Manager - Packaging Industry (US-Based, Remote)

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.

Employment Type: Full-time
Location: Remote (Asia time zone preferred)
Compensation: USD $1,300–$1,600 per month, depending on experience and skill level

About the Role

We are looking for a highly organized, proactive, and detail-oriented Project Manager to join our client's growing team in the packaging industry. The company supports modern direct-to-consumer (DTC) brands with packaging solutions and related services.

This is a client-facing, cross-functional role that bridges communication between clients, internal operations teams, and partner factories. You will oversee projects from initial client requirements through sampling, production, and delivery, ensuring timelines are met and communication remains clear throughout the process.

The ideal candidate has strong project management and communication skills, a proactive problem-solving mindset, and the ability to thrive in a fast-paced, remote environment.

Key Responsibilities

1. Client Relationship Management

• Serve as the primary point of contact for assigned clients.
• Understand client needs and recommend tailored packaging or shipping solutions.
• Set clear expectations regarding pricing, timelines, and deliverables.
• Gather client feedback and identify opportunities to improve the client experience.

2. Project & Order Management

• Manage project timelines and coordinate the sampling, production, and delivery process.
• Coordinate execution with internal teams and partner factories.
• Monitor quality control processes and escalate issues when necessary.
• Ensure projects progress smoothly and potential delays or issues are addressed promptly.

3. Quotations & Reporting

• Prepare, generate, and update quotations and project documentation.
• Track margin opportunities and client profitability.
• Maintain accurate project trackers and dashboards using Lark.
• Keep project information organized and up to date.

4. Cross-Department Coordination

• Work closely with Logistics, Social Media, and Factory teams to ensure smooth project execution.
• Translate client briefs into clear, actionable instructions for suppliers.
• Attend internal meetings, coordinate follow-ups, and ensure action items are completed.

5. Email & Communication Management

• Prioritize and manage email communications with clients and suppliers.
• Maintain clear, timely, and professional communication across stakeholders.
• Keep records and project updates current in the company's project management systems.