(USA) Manager, Creative

Position Summary...

What you'll do...

Role summary:
The (USA) Manager, Creative plays a key role in developing and operationalizing the frameworks, processes and capabilities that enable Lightbox Creative Solutions to deliver complex, integrated programs at scale. Working across LBCS teams, Walmart Enterprise and external partners, this role translates business and organizational needs into scalable program models, operational solutions and shared ways of working. The Producer drives cross-functional integration, improves operational effectiveness and supports the evolution of LBCS as new capabilities, partnerships and business opportunities emerge.
About the team:
The Planning + Operations team at Lightbox Creative Solutions drives effective planning, operation, and scaling through integrated frameworks. They align business priorities, programs, and resources while building infrastructure to support complex initiatives and new capabilities. This team ensures seamless project execution by connecting cross-functional efforts, fostering collaboration, and promoting continuous improvement. Their work supports sustained growth and operational excellence, enabling the delivery of creative strategies and brand management with precision and efficiency. The team’s focus on coordination and adaptability helps meet evolving business needs and enhances overall performance.
What you'll do:
Operating Frameworks + Process Development

• Design, document and improve program processes, standards and operational workflows.
• Identify opportunities to simplify processes, improve consistency and reduce organizational friction.

Resource Planning

• Partner with team leads to identify resource needs, capacity constraints and flexible resourcing opportunities.
• Support program resource planning and Improve visibility into program status, resource demand and operational performance.

Tools + Operational Intelligence

• Support evolution of LBCS work management tool, Airtable.
• Create tools + systems to support clarity and streamlined workflow for the team.

Cross-Functional Partnership + Continuous Improvement

• Facilitate alignment across teams to support new initiatives and organizational change.
• Identify opportunities to improve how LBCS operates as the business evolves.

What you'll bring:

• 5+ years in program management, creative operations or cross-functional business operations.
• Strategic and systems thinking, with the ability to translate complex business challenges into practical, scalable solutions.
• Experience designing operational frameworks, program models and processes that support evolving business needs.
• Proven ability to lead cross-functional initiatives, navigate ambiguity and influence stakeholders without direct authority.
• Strong understanding of resource planning, budgeting, vendor management and operational reporting.
• Proficiency with Airtable or similar platforms, including workflow design and reporting.
• A proactive, solutions-oriented mindset with the judgment, creativity and adaptability to anticipate challenges and drive organizational improvement.
• Experience in creative, marketing or technology-driven environments preferred.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 1 year's experience in interactive design, editorial content management, or related field OR 3 years' experience in interactive design, editorial content management, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Content Management Systems, Managing interactive projects in an online creative or related digital field, Working for or with creative agencies, Working with Design Software (For example, Adobe Creative Suite), including proficiency in advanced functions (For example, multi-layer masking and compositing)

Primary Location...

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.