- Location
- Peterborough, New Hampshire
- Type
- Full-time
- Department
- Finance
- Experience
- 2+ years
- Source
- BetterTeam
Description
Role & Operational Scope:
- Position Title: Permanent Quality, Patient Safety & Risk Management Coordinator
- Employment Type: Direct Hire / Permanent Placement
- Setting: Healthcare System / Acute Care & Multi-Specialty Network
- Primary Scope: Serves as the organizational subject matter expert overseeing Patient Safety, Risk Management, and Medical Staff Quality programs.
Core Responsibilities:
- Develop, evaluate, and update the annual Risk Management Plan and organizational safety goals.
- Report actual and potential claims to professional liability carriers; collaborate with legal counsel and carriers to manage claims, mitigate legal exposure, and reach cost-effective resolutions.
- Conduct organization-wide risk assessments and deliver staff training on risk mitigation.
- Manage the event reporting system, providing technical support and user training.
- Collaborate with the Patient Experience Coordinator on patient grievances involving potential liability or clinical management concerns.
- Partner with Clinical Quality Analysts on data abstraction and regulatory quality/safety reporting.
- Support the Organizational Performance department with reporting to the Quality & Safety Operations Committee, Corporate Compliance Committee, and Quality Council.
Schedule & Hours:
- Shift Type: Days (Monday – Friday).
- Shift Duration: 8 Hours / Day.
- Weekly Commitment: 40 Hours / Week (Full-Time).
- Weekend Requirements: None specified.
- On-Call Requirements: None specified.
Candidate Requirements & Qualifications:
- Education:
- Bachelor’s Degree (BA / BSN) [REQUIRED].
- Master’s Degree [HIGHLY PREFERRED].
- Clinical Experience: Minimum 2 years of dedicated healthcare patient safety and/or risk management experience in an acute care hospital or multi-specialty physician practice [REQUIRED].
- Licensure: Active New Hampshire RN License (or strong demonstrated clinical knowledge/experience) [HIGHLY PREFERRED].
- Certifications: Certified Professional in Healthcare Risk Management (CPHRM) or Certified Professional in Healthcare Quality (CPHQ) [HIGHLY PREFERRED].
- Key Skills & Competencies:
- Proficiency with Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA), High Reliability Organization (HRO) principles, and Just Culture frameworks.
- Strong project management, organization, data display/interpretation, and multi-deadline tracking skills.
- Advanced proficiency in MS Office suite and healthcare database management tools.
Skills
Risk ManagementComplianceProject Management