- Location
- ASIA > VNM > Ho Chi Minh City > Friendship Tower Office, Vietnam
- Type
- Full-time
- Department
- Operations
- Source
- Workday
Description
ABOUT YOUR ROLE:
We are looking for a structured and data-driven Material Operations Analyst to enable disciplined execution across Apparel Materials. This role owns operational reporting, KPI visibility, seasonal readiness tracking, systems administration, data quality, and process governance across fabrics and trims. The ideal candidate will bring strong analytical skills, attention to detail, and a service mindset to reduce manual coordination and turn operational data into clear actions and decisions.
YOUR RESPONSIBILITIES WILL INCLUDE:
KPI, Dashboard & Reporting Management
- Maintain reliable Apparel Materials dashboards and scorecards covering development readiness, SMS and proto performance, Buy Ready status, supplier service, and agreed operational KPIs.
- Consolidate data from approved systems and teams, validate completeness and accuracy, and publish reporting to the agreed cadence.
- Highlight trends, exceptions, overdue actions, and decisions required rather than only reporting status.
Seasonal Readiness & Action Tracking
- Track key seasonal material milestones across fabrics and trims and maintain a clear view of plan, forecast, actual, risk, and recovery action.
- Coordinate action owners and due dates for operational issues and follow through until closure.
- Support leadership and working teams with concise readiness summaries and deep dives.
Systems & Data Governance
- Administer defined Airtable, Trueview, PLM/Flex, tracker, and reporting workflows for the materials organization.
- Maintain data standards, field definitions, user guidance, access coordination, and basic quality controls.
- Identify duplicate, missing, inconsistent, or outdated data and coordinate correction with accountable owners.
Business Analytics & Decision Support
- Analyze operational performance, supplier trends, lead times, bottlenecks, and recurring causes of delay.
- Translate data into clear insights and practical recommendations for managers and cross-functional teams.
- Support scenario analysis, workload visibility, and measurement of process or transformation outcomes.
Process Improvement & Governance
- Document standard work, calendars, definitions, process maps, and governance routines.
- Support RACI/DACI implementation, meeting preparation, decision logs, and audit-ready evidence of process adherence.
- Identify opportunities to simplify reporting, automate repetitive work, and improve user experience.
Cross-Functional Coordination
- Work closely with Material Development, Trims, Sourcing, Planning, Quality, Costing, Material Library, and suppliers to collect and validate operational inputs.
- Provide responsive support to users of materials, tools and reporting processes.
- Escalate material data, milestone, or process risks early and factually.
WHAT WE WILL BE LOOKING FOR IN YOU:
Data & Systems Capability
- Analytical Ability: Strong skill in organizing, validating, and interpreting operational data.
- Tools: Advanced working capability in Excel and confidence with Airtable, Trueview, PLM/Flex, business intelligence tools, dashboards, and workflow platforms.
- Documentation: Ability to create clear, maintainable reporting structures and practical process documentation.
Materials Operations Understanding
- Understanding of material development, supplier execution, seasonal milestones, sample readiness, and apparel product creation workflows.
- Ability to learn fabric and trims terminology, process dependencies, KPIs, and data requirements quickly.
- Strong attention to data quality, controls, and consistent definitions.
Execution & Problem Solving
- Structured, detail-oriented, and reliable in managing recurring cadences and multiple deadlines.
- Able to investigate discrepancies, identify root causes, and coordinate corrective action.
- Focused on actionable insights, service, and measurable improvement.
Collaboration & Communication
- Cross-Functional Partnership: Able to work effectively across functions, regions, seniority levels, and external partners.
- Communication: Clear communicator who can translate data into concise messages for decision-makers.
- Adaptability: Curious, collaborative, and comfortable operating in a changing environment.