Front of House Manager

Description

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

WHAT WE OFFER

• Competitive wages, training, and growth opportunities.
• Early access to paycheck (pay on demand).
• Health, Dental, Vision, and Life Insurance.
• Paid Vacation, Holidays, and Sick Leave.
• 401K with company match.
• Free meals at work.
• Employee Assistance Program.
• Generous Employee Referral Program and more.

POSITION SUMMARY

The Dining Room Manager will lead daily operations in our community’s restaurant. You will train team members, helping create an incredible dining experience for our residents, while building lasting relationships with them. This role includes managing staff, coordinating with the kitchen team, accommodating special requests, resolving complaints, maintaining compliance with food safety and sanitation standards, and covering shifts resulting from call-offs. The ideal candidate is a dynamic leader with a passion for creating memorable dining experiences in a hospitality-focused environment.

KEY RESPONSIBILITIES

• Direct and manage all food and beverage staff for front-of-house operations.
• Ensure resident satisfaction through a top-notch dining experience.
• Provide initial and ongoing training for dining room staff, including servers and support personnel.
• Prepare weekly schedules, adjust for community events, and maintain budget controls.
• Monitor table assignments and seating arrangements to accommodate resident needs and preferences.
• Organize and oversee special dining events, holiday celebrations, and themed meals.
• Assist in maintaining inventory control of food, alcohol, supplies, and equipment.
• Monitor all food handling procedures and service flow.
• Order and manage inventory of dining room supplies, including linens, utensils, and tableware.
• Build strong relationships with residents, addressing feedback, concerns, or special requests.
• Provide a safe and comfortable work environment while adhering to all company policies and procedures.
• Cover shifts resulting from call-offs.
• Ensure compliance with local health department regulations and Cogir Senior Living standards.

Requirements

CANDIDATE QUALIFICATIONS

Education and certificates:

• A High School Diploma or equivalent is required.
• A Food Handler Card/Serve Safe (or ability to obtain) with an understanding of kitchen and dining sanitation and food codes.

Experience, Competencies, and Skills:

• At least four (4) years of full-cycle food service experience in an upscale dining environment is required. 
• Two (2) years of supervisory or front-of-house/dining room management experience is preferred.
• Previous experience in senior living is a plus.
• Excellent interpersonal and communication skills.
• Team player attitude, proven leadership, and skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Problem-solving and conflict resolution skills.
• Friendly, patient, and professional demeanor.
• Strong attention to detail and commitment to excellent customer service.
• Availability to work flexible shifts, including weekends and holidays.