Patient Service Technician

Description

Horizon Oxygen is seeking outstanding individuals who are compassionate, dependable, understanding, hard-working, and desire to “Be a Blessing”!

We train our Patient Service Technicians to be the best in the industry. They are responsible for delivering and installing durable medical equipment (DME) for hospice care while demonstrating compassion and understanding.

Horizon Oxygen and Medical Equipment is a DME provider that takes pride in providing excellent care and great service to our patients. With a strong presence throughout California, Horizon Oxygen is able to offer the highest standard of service. “Being a Blessing” to our patients, their families, and co-workers is a core value that extends throughout all company operations. In keeping with our values, we believe in “Being a Blessing” to our employees and rewarding their contribution to our vision.

We offer benefits such as medical, dental, vision, and chiropractic plans; paid vacation time; paid sick leave; on-call pay; and opportunity to increase compensation by working overtime; etc. There is great potential for growth within the company!

MAIN RESPONSIBILITIES:

• “Being a Blessing” to patients, families, and co-workers.
• Closely communicate and coordinate with dispatch and Customer Service.
• Represent Horizon Oxygen in a professional and courteous manner at all times. Punctuality and reliability are essential.
• Load and unload vehicles.
• Deliver, pick-up, set- up, and educate patients on proper use of DME (includes oxygen, wheelchairs, and hospital beds).
• Utilize company software for orders.
• Assist with cleaning equipment, as needed.
• Assist with troubleshooting equipment
• Maintain a clean vehicle and complete appropriate maintenance/safety records.
• Maintain DME delivery and/or pickup records
• Assume on-call responsibilities in accordance with company policy.
• Perform other duties as assigned by Supervisor

Requirements

• High school diploma or equivalent.
• Must have 5 years of driving experience.
• Valid California Driver's License with clean driving record.
• Physically able to lift and move medical equipment up to 60 lbs.
• Flexibility of schedule (including overtime and weekends).
• Availability for "on-call" duty.
• Experience in field is a plus!
• We maintain a drug free workplace.