Supervisor Clinical Services

Job Summary and Responsibilities

As a Nursing Supervisor, you'll oversee a department of frontline nurses caring for patients. Your previous experience in acute care, LTC, or nursing homes adds tremendous value to our nursing team.Every day you will advocate for your fellow nurses as you support them in reaching their full potential, which aligns with your department's operational goals and objectives.To thrive in this role, you need to be accountable and confident. You're an excellent communicator in 1:1 interactions and in front of groups. It's also important for you to be comfortable holding tough conversations, as you are responsible for the performance of your people and your unit.

• Assists in managing and evaluating the clinical operations, programs and resources of the assigned clinical area/facility to assure the safe and appropriate delivery of diagnostic and/or therapeutic patient care. Ensures that all activities within assigned shift are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies and applicable regulatory requirements. Participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served. Ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines. Collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity. Communicates significant information to department Manager/Director and others in a timely and appropriate manner.
• Plans, manages and evaluates the work of clinical and administrative staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management. Ensures that employees are qualified and properly trained to perform assigned job duties. Holds regular staff meetings and keeps employees apprised of all matters relevant to successful job performance. Makes employment decisions, provides input for establishing performance standards and evaluates employee performance. Educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.
• Assesses, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care delivery. Keeps abreast of and assesses impact of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources. Determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality. Ensures that internal controls are sufficient to provide for accurate, complete and compliant programs and processes. Identifies needs for changes in standards, programs and services, and develops recommendations for consideration by the Manager/Director.
• Works with management team to ensure the application of consistent operational and clinical practices. Assesses the strengths/weaknesses of the assigned shift clinical area/facility to identify opportunities and provide recommendations to Manager/Director for new quality/performance improvement initiatives. Implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner. Ensures staff receives the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.
• Identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives. Monitors work schedules and staffing levels to meet budgetary requirements and control overtime and/or premium pay. Informs Manager/Director of all issues with potential for budgetary impact.
• Participates, as a key member of the management team for the assigned clinical function, in the development of strategies, initiatives and programs addressing matters such as: provision of new services, standardization of procedures across the organization, maximizing resources, improving cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence.

Job Requirements

Required

• Graduate of an accredited School of Nursing
• Two years’ experience and clinical knowledge in the same or similar clinical specialty., upon hire and
• One year Charge nurse or equivalent experience and
• Registered Nurse: WA, upon hire and
• Basic Life Support - CPR through the American Heart Association, upon hire

Preferred

• Bachelors Of Science Nursing, upon hire

Where You’ll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.