Accounts Receivables Collections Specialist

Description

 About the job!

The Accounts Receivable Collections Specialist helps keep customer accounts accurate and payments on time. In this role, you will post customer payments, make bank deposits, review past-due accounts, resolve account issues, and work with other teams. You will also learn how to serve as a backup for the Credit Manager.

What You’ll Do

· Post customer payments: Prepare, verify, post, and record customer payments and cash receipts each day.

· Manage deposits: Maintain the cash box and prepare accurate check and cash deposits.

· Collect past-due balances: Review aging reports, contact customers, and follow up on overdue payments.

· Review credit holds: Review accounts before daily cutoff times and work with the Credit Manager to decide next steps.

· Resolve account issues: Research payment differences and past-due amounts, then work with customers and internal teams to correct them.

· Handle invoices and reports: Prepare, review, and send invoices according to company procedures. Provide accounts receivable reports when requested.

· Communicate with the team: Share important account and customer updates with the appropriate employees.

What You’ll Need

· Ability to work well with others, work independently, and stay organized in a fast-paced office.

· Strong attention to detail and the ability to research and correct account differences.

· Clear verbal and written communication skills, including the ability to handle collection and credit conversations professionally.

· Proficiency with Microsoft Office, especially Excel, accounting or ERP software, data entry, and a 10-key calculator.

· High school diploma or equivalent.

· At least two years of experience in accounts receivable or transactional accounting.

· Willingness to learn and train as a backup for the Credit Manager.

Work Environment and Physical Requirements

This is a full-time, in-office position, Monday through Friday. The job requires sitting at a desk and using a computer for long periods. You must be able to lift up to 15 pounds when needed.

Benefits

S&W Foods offers benefits to support employees’ health, well-being, and financial future. Benefits include:

• Medical Plans
• Dental and Vision Insurance
• Annual Birthday holiday!
• Vacation and Paid Time Off (PTO)
• Parental Leave
• 401(K) Plan with company matching
• Employee Discounts

About S&W Foods

S&W Foods is the region’s leading independent foodservice supplier. We offer a professional, team-focused workplace with the values of a family-owned business. Our core values are Faith & Family, Genuine, and Our Promise. We value respect, teamwork, and excellent service.

We are an equal opportunity employer. All employment decisions are based on business needs and individual qualifications without regard to race, color, religion, national or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, family medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by law.

S&W Wholesale Foods LLC is an Equal Opportunity Employer, maintaining a drug-free workplace, and complies fully with ADA regulations as applicable.